Unified Communications Specialist - TS​/SCI w​/Poly

Unified Communications Specialist

At GDIT, people are our differentiator. As a Unified Communications Specialist you will help ensure today is safe and tomorrow is smarter. Our work depends on Communications Specialist Advisor joining our team.

• Responsible for the architecture, configuration, and maintenance of worldwide Voice, Video, and Chat, physical and virtual infrastructure.
• Installation of operating system and security patches.
• Assessing the applicability of vulnerabilities and maintain security compliance of the Voice, Video, and Chat infrastructure.
• Provide support for customer scheduled and unplanned outages, regardless of scale and impact.
• Serve as the support for Tier 1 and Tier 2 technicians across all communication platforms.

• Education:
  
  Bachelor of Arts/Bachelor of Science
• Required Experience:
  
  8+ years of related experience
• Strong knowledge of TCP/IP and DHCP troubleshooting is preferred.
• Must have a thorough knowledge of a Voice over Internet Protocol (VoIP) technologies.
• Should have a strong background with Cisco Unified Communications Manager, Cisco Meeting Server, Unified Contact Center, and/or Microsoft Skype for Business
• Experience with Session Border Controller (SBC) and SIP detailed traces is a plus
• Must have managed virtualized applications or have knowledge of how to manage virtualized applications
• Must be proficient in the use of Microsoft Office
• Good communication and customer service skills
• Be a team player and have the ability to work in a fast-paced environment
• Must be able to monitor and process Capabilities Service Desk tickets
• Certification: 8570 is required Sec
• Security Clearance Level: TS/SCI w/Poly
• Location:
  
  On Site
• US Citizenship Required

• Type of Requisition:
  Regular
• Clearance Level Must Currently Possess:
  Top Secret SCI + Polygraph
• Clearance Level Must Be Able to Obtain:
  Top Secret SCI + Polygraph
• Public Trust/Other
  
  Required:
  
  None
• Job Family:
  Marketing and Communications
• Job Qualifications:
  
  Skills:
  
  Communication, Teamwork, Unified Communications
• Certifications:
  
  None
• Experience:
  
  8+ years of related experience
• US Citizenship
  
  Required:
  
  Yes
• Scheduled Weekly
  
  Hours:
  
  40
• Travel Required:
  
  Less than 10%
• Telecommuting Options:
  Onsite
• Work Location:
  
  USA MD Annapolis Junction
• Salary range: $107,744 - $143,750 (based on experience, location, etc.)

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans