Account Manager

Account Manager (Open)

Location:

Dundalk, MD Halethorpe, MD
- Commerce
- Retail shop

• Develops and executes sales plans utilizing Airgas’s sales directives and guidelines in order to service existing accounts, obtain orders, and establish new accounts. Qualifies and pursues sales leads.
• Cultivates customer relationships by developing a deep knowledge of the customer’s business and establishing a consultative relationship.
• Engages customers by linking the customer’s business priorities to the Airgas value proposition.
• Prepares sales proposals by quoting pricing, establishing credit terms, and estimating delivery dates based on Airgas’s production/delivery schedules.
• Keeps current with industry insights and Airgas product mixes, monitors competition, and gathers current marketplace information including pricing, products, new products, delivery schedules, and merchandising techniques.
• Partners with internal resources to accomplish growth objectives, establishing clear and consistent communication with internal departments regarding customer success, opportunities, and developments.
• Maintains and submits sales reports (daily call reports, weekly work plans, and monthly and annual territory analyses) as required by District Manager (DM) through SAP.
• Actively reviews and manages existing customer Accounts Receivable balances to help minimize Airgas working capital investment and financial risk.
• Other duties as assigned.

• Bachelor’s degree in a science, business or related field required. In lieu of a degree, up to 4 years of additional related experience may be considered.
• Minimum of 3 years of prior outside business-to-business sales experience, including proven solution‑selling concepts and a history of managing customers within a defined territory.
• Familiarity with industrial and specialty gases, industrial gas/welding supply sales a plus.
• Knowledge of customer segmentation and ability to prioritize targets delivering highest value to Airgas.
• Proven success using a consultative sales approach, providing multiple layers of value to customers to establish mix sales solutions and products.
• Strong knowledge of customer business, macro‑ and microeconomic trends, industry trends, and new business opportunities.
• Working knowledge of SAP a plus.
• Excellent organizational, written and oral communication, listening and presentation skills.
• Strong PC skills (Windows, Word, Excel, email) with ability to adapt to a PC‑based order entry system and handheld scanning device.
• Self‑starter; self‑motivated, operates with a sense of urgency; ability to work independently.
• Strong analytical and planning skills.
• Ability to solve practical problems and handle variable situations where standardization is limited.
• Reliable transportation, current driver’s license, minimum liability insurance as required by state vehicle registration.

• Required to remain stationary for extended periods, including prolonged car sitting.
• Occasional traversal through office and/or manufacturing locations.
• Frequent active listening and information exchange.
• Regular use of computer, telephone, and motor vehicle operation.
• May occasionally lift and/or move up to 60 pounds.

• Frequent local travel (≈75% of work time).
• Minimal overnight travel.
• Required to visit customer sites with varying environments, conditions, and accessibility.

• Comprehensive Family Benefits: medical, dental, vision, life, AD&D, and disability insurance.
• Support for Parents: 14‑week paid childbirth benefit.
• Future Security: 401(k) retirement plan with company match, tuition assistance, paid holidays, vacation, and sick time.
• Early Access: benefits start after 30 days of employment.
• Monthly auto allowance.

We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Airgas, an Air Liquide Company, is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations. If you are an individual with a disability and would like to request an accommodation, please contact us by email at us‑ac