More jobs:
Security Technician II
Job in
Dundalk, Baltimore City, Maryland, 21222, USA
Listed on 2026-07-16
Listing for:
6AM City, LLC
Full Time
position Listed on 2026-07-16
Job specializations:
-
Trades / Skilled Labor
Field/Service Technician, Security Systems Installation, Installation Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
Job Description
Our client is looking to hire a self‑motivated individual to grow their knowledge and experience in the physical security industry. They seek a service technician to provide tech support for existing residential customers throughout the BAWA region. The technician will offer tier‑2 support, provide virtual phone assistance, and, if all troubleshooting avenues are exhausted, will travel to correct any issues. This role involves assessing tickets, receiving incoming calls, and prioritizing challenges.
Responsibilities- Perform installation, maintenance, troubleshooting, and repairs of security, AV, and home automation systems.
- Program and troubleshoot Honeywell, Concord, Vista, Qualsys, and systems.
- Remain calm under pressure and deliver top‑notch customer service.
- 3‑5 years of security installation, service, and technical knowledge of security systems.
- Customer‑service oriented, able to help customers self‑troubleshoot.
- Strong presence on the phone to provide technical support.
- Health Benefits
- Dental Plans
- 401(k)
- Company Vehicle
- PTO and Holidays
- Free learning platform through for certifications
- Financial tuition reimbursement to college if related to network or security field
Must have a valid driver’s license.
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