General Manager Warehouse Operations

Pay Range $81,340.00 - $PURPOSE The GM Warehouse Operations will provide leadership and supervision for all warehouse activities including receiving, storage, inventory, movement and shipping of products, materials, supplies and equipment. This individual will focus on providing excellent customer service and general support to the retail stores and the Store Support Center.

MAJOR RESPONSIBILITIES Administrative

Establish operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials, inventory management and control, and safety training

Determine space requirements and plan layout of warehouse considering turnover, size, weight, multiple SKU’s and related factors of items in storage

Work within a Warehouse Management System (WMS)
Prepare and manage departmental budgets including payroll projections

Ensure proper record keeping of training and safety programs

Determine work procedures, create work schedules and expedite workflow

Maintain written warehouse process descriptions and flowcharts

Review warehouse records for accuracy

Supervisory Functions Provide leadership to the Warehouse Supervisors Supervise staff to include selection and annual evaluation

Daily supervision of a 1

Million+ square foot warehouse environment

Maintain clean, safe, efficient work environment meeting all safety standards (OSHA)
Conduct walk-throughs in the warehouse to ensure workers are following established warehouse processes and safety regulations (OSHA) and that equipment is kept clean and well maintained

Other

Follow, communicate and serve as a role model for company policies, procedures and F&D organizational goals

Reinforce Company’s Mission, Vision and Values by fostering the delivery of high quality customer service

Other duties may be assigned as appropriate and in accordance with business needs MINIMUM ELIGIBILITY REQUIREMENT SBA/BS degree in General Business or related field, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company

Five years of relevant experience required (relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education)
Industry experience in a warehouse or distribution center preferred

Proven track record of delivering results and streamlining operations

Experience with Profit & Loss metrics

Excellent problem solving and analytical skills

Must be detail oriented and organized

Must possess excellent customer service skills and work well under pressure

Strong computer skills including Microsoft Office Suite Warehouse Management System experience (Manhattan preferred)
Ability to multi-task, meet deadlines, and work in a fast-paced environment

Ability to work independently, within a team across all levels and diverse cultures, and the ability to lead team projects

Excellent verbal, written, and interpersonal skills

Subject to National Security screening.

WORKING CONDITIONS (TRAVEL, HOURS, ENVIRONMENT)
This position is salaried, knowing it may include hours which exceed eight hours in a day or forty hours in a week.

Occasional travel required including air and car travel.

While performing the duties of this job, the employee is frequently exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically moderate to noisy.

PHYSICAL/SENSORY REQUIREMENTS Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Store Support Center Associates Provide leadership and support training on all Safety programs, processes and procedures, insuring that every associate is properly trained for their position.

Follow established Safety procedures in all aspects of work…