Senior Housekeeper

Location: Finlake Holiday Resort, TQ13 0EJ

Hours:

32 hours per week

Salary: £13.47 per hour (£22,414.08 annual equivalent)

Job Type: Permanent

Are you an experienced housekeeping professional with greatattention to detail and leadership skills? At Haulfryn, we create exceptional holiday experiences and we’re looking for a Senior Housekeeper to lead our housekeeping team, ensuring our holiday homesand facilities are maintained to the highest standards.

This is a fantastic opportunity to be part of a team that takes pride in delivering 5-star standards in a beautiful location.

We believe in rewarding your hard work with a supportive and inspiring environment. Here’s what we offer:

• Discounted Holidays at our picturesque UK holidayparks
• Discounted meals at on-site restaurants
• 30 Days Holiday (including bank holidays),increasing to 35 days with service (pro-rata for part-time)
• Company Sick Pay
• Pension Scheme & Life Assurance
• Be part of a company with 90 years of family values and acommitment to sustainability.

As a Senior Housekeeper , you will:

• Lead theday-to-day housekeeping operation , ensuring high standards and efficient service delivery.
• Clean or organise clean ofall lodges as soon as practical after a departure.
• Oversee a team of housekeepers , providing guidance, support, and ensuring work is completed to a 5-star standard.
• Act as a ‘checker’ , reviewing cleans and addressing any quality concerns.
• Manage stock levels , monitor cleaning supplies and lineninventory.
• Prepare and deliver linen and equipment forchangeover days.
• Liaise with the Sales team and Sublet representative to coordinate cleaning
• Work with maintenance and hot tub teams to ensureholiday homes are guest-ready inside and out.
• Monitor customer satisfaction , deal with any issues or complaints promptly, and maintain high service standards.
• Maintain accurate records , including Health & Safety, COSHH, and stock controldocumentation.
• Ensure full compliance with company procedures and all Health & Safety regulations.
• Support the Housekeeping Manager with planning, team development,and maintaining key performance standards.

We’re seeking an organised and experienced housekeeping lead whohas:

• Previous experience supervising or leading a housekeeping team
• Strong understanding of housekeeping operations and attention to detail
• Ability to coach, develop and motivate a team
• Strong communication skills and confidence managing performance
• Knowledge of Health & Safety and COSHH procedures
• A proactive, can-do attitude and pride in delivering excellent standards
• Understanding of administration and stock control within ahousekeeping department (desirable)
• Experience working towards guest review KPIs like
  
  TripAdvisor or Revoo (desirable)

With 90 years of expertise , we’re proud to be one of the UK’sleading holiday park operators. What sets us apart?

• Exceptional Locations: Work in a place that inspires
• Family Values: Join a supportive,community-focused team
• Nurturing Nature: Sustainability is at the heartofwhat we do

In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must be eligible to live and work in theUK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.