Service Engineer

Overview and Purpose of Role

Responsible for the installation, commissioning, maintenance and servicing of Mallaghan Ground Support Equipment

You will be responsible for leading critical power projects and therefore must have had experience in management and leadership. The individual must be customer focused at all times, must be prepared to work within and as part of a team, be able to interact with colleagues, management at all levels, clients and other trades in a professional and tactful manner, and in doing so present a positive image of the Company.

Job Description

Main Duties and Responsibilities

• Install and commission Mallaghan Ground Support Equipment
• Maintain and service our product range.
• Fix any problems that are within warranty.
• Report any warranty issues back to office.
• Provide supervisory and technical support to colleagues and communicate with staff at all levels.
• Ensure that guidelines and standards of work expected by Mallaghan are understood and met.
• Ensure that follow-up work requirements are referred back to the appropriate staff within Mallaghan to enable necessary action and recommendations to clients.
• Maintain a professional appearance and manner at all times, consistent with client and company expectations, and in doing so help to promote the image of the Company.
• Set a good example to colleagues by observing and obeying all company rules and regulations, complying with all site regulations, and safeguarding Company property.
• Set a good example to colleagues by completing all necessary Company documentation punctually and in accordance with any guidelines or schedules issued (including Time Sheets, Staff Expense Claims, site reports, etc.).
• Attend all training courses and meetings as required by Mallaghan
• Provide support and co-operation to the management and to colleagues, and be prepared and willing to help and contribute to the success of the company at all times;
• Observe and adhere to company health & safety guidelines and contribute to a healthy and safe working environment.
• Adherence to our ISO 9001 Quality management system.
• Adherence to company health and safety procedures.
• Maintain a clean and tidy works area