Sales Associate

About the Role

We’re looking for candidates with a passion for delivering outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in keeping merchandise organized, ensuring the floor is always well‑stocked, and providing seamless checkout experiences at the register.

• Greet and assist customers promptly, acknowledging them immediately and providing assistance while handling multiple customers efficiently.
• Understand and meet customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions, informing customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns, addressing issues and using product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management regularly, reporting merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals by collaborating with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand‑held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information‑gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on‑the‑job training

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/remove merchandise up to a height of 5‑10 feet
• Frequently ascend/descend ladders to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face‑to‑face in the store, as well as with managers and coworkers, exchanging accurate information
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends, and may include overnight shifts and travel (as required)
• Must be able to identify and discern e‑mail and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time

Explore our benefits site to discover all the perks and support we offer! From health coverage to financial and personal wellness, we’ve got you covered—check it out today!

Equal Opportunity Employer
. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Reasonable accommodations for individuals with disabilities are available. If you need a reasonable accommodation because of a disability for any part of the employment process, please submit a request and let us know the nature of your request and your contact information.

Hourly

$16.00

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