Scheduling Specialist

Adapt Health -  -  - Responsibilities:
Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability.;
Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices.;
Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans.;
Prioritize and expedite scheduling for emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements; coordinate after-hours and weekend service delivery when required.;
Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays; manage patient inquiries and provide exceptional customer service.