Assistant Store Manager

ALT. Fragrances creates carefully developed scents inspired by some of the world’s most iconic perfumes and colognes. The brand uses same high-quality ingredients as major fragrance houses while offering products at significantly more affordable prices. By reducing cost without compromising on quality, ALT. Fragrances makes luxury-inspired scents accessible to a wider range of customers. Team members contribute to a customer experience where individuals can explore and select favorite fragrances without financial constraints.

Working grances means helping customers discover premium scents that align with their personal style and budget.

Role Description

The Assistant Store Manager role grances is a full-time, on-site position based in Perimiter Mall, Dunwoody GA. This role supports the Store Manager in daily operations, including supervising staff, opening and closing procedures, and maintaining store presentation and merchandising standards. The Assistant Store Manager helps drive sales by coaching team members, monitoring performance, and ensuring a welcoming, knowledgeable customer experience on the sales floor.

Responsibilities include handling customer inquiries and concerns, managing inventory, assisting with loss prevention efforts, and ensuring adherence to company policies and procedures. The role also contributes to scheduling, training, and fostering a collaborative, service-oriented store culture.

Qualifications

• Customer-focused skills, including Customer Satisfaction and Customer Service, with a commitment to delivering a positive in-store experience.
• Strong interpersonal and Communication abilities to engage customers and effectively support and guide store team members.
• Store Management experience, including supervising staff, overseeing daily operations, and supporting sales and merchandising initiatives.
• Knowledge of Retail Loss Prevention practices to help safeguard inventory and maintain a secure store environment.
• Previous retail or specialty store experience, ideally in beauty, fragrance, or fashion.
• Proven ability to meet sales goals and KPIs while upholding brand standards.
• Organizational and problem-solving skills with attention to detail and reliable follow-through.
• Flexibility to work weekends, evenings, and holidays as needed.
• High school diploma or equivalent; further education in business, retail management, or a related field is an advantage.