Customer Service & Sales Representative

Overview

Love Talking to People and Helping a Business Grow? If you’re outgoing, customer-focused, and enjoy helping customers while driving sales, this role offers hands-on experience and real growth opportunities.

Mosquito Joe of North Atlanta is a well-established, locally owned business looking for a Customer Sales and Service Representative to be the voice of our company and a key connection between our customers and our services.

Mosquito Joe of North Atlanta helps make the outdoors fun again. We provide outdoor pest control services to residential and commercial customers, protecting them from mosquitoes, ticks, and fleas.

We’re proud to be a locally owned business and part of the Mosquito Joe franchising family—a nationwide network of independent business owners. We offer a fun, positive, and supportive work culture, and we’re excited to add a new team member who wants to grow with us.

The Customer Sales and Service Representative plays a critical role in maintaining and growing our customer base. This position combines customer service and sales, requiring strong communication skills, attention to detail, and a customer-first mindset.

You will interact directly with customers by phone and online to answer questions, resolve concerns, set up new accounts, and drive sales and customer retention.

• Communicate clearly, professionally, and positively with customers
• Handle inbound and outbound customer sales via phone and online channels
• Educate customers on services, pricing, and available promotions
• Work in a goal-oriented environment to meet individual and team targets
• Respond to customer inquiries and resolve concerns via phone and email
• Set up new customer accounts and maintain accurate customer information
• Identify opportunities to strengthen customer relationships and retention
• Escalate complex or unresolved issues to management when needed
• Maintain detailed records of customer interactions and transactions
• Update and manage customer databases

• Strong computer skills, including Google Mail and Microsoft Office (Word, Excel, etc.)
• Ability to type and perform accurate data entry
• Knowledge of basic administrative procedures
• Experience working in a goal-oriented or sales-focused environment
• Phone sales or customer-facing sales experience preferred

• Outgoing, friendly, and personable with strong interpersonal skills
• Excellent verbal and written communication skills
• Strong listening and problem-solving abilities
• Customer service and consumer sales orientation
• Adaptability and willingness to learn
• Comfortable using Microsoft Office and digital tools

• $40,000 – $45,000 annually
• Bonus incentive plan
• 401(k)
• 401(k) matching
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

• Monday through Friday
• Some Saturdays required (weekday hours will be adjusted to compensate)

• In-person
• Office environment
• Work Location: Dunwoody / Perimeter Area

Mosquito Joe LLC is the franchisor of the Mosquito Joe® franchised system. Each Mosquito Joe® franchised location is independently owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Mosquito Joe LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.

Mosquito Joe LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions.