Salesforce Developer - INTL India

Job Description

when system is down, will need to be available beyond work hours

• Responds 1-2 tickets, 5-10 changes with 1-2 day resolution time
• Analyze/root cause analysis of urgent tickets
• Engaged in project based activities - enhancements of backlog
• ** customizations are minimal; build objects, triggers, forms, 3rd party plug-ins, batch processes, SOQL - query data/objects
• Support and enhance Salesforce Sales Cloud and Service Cloud environments across multiple business functions.
• Troubleshoot and resolve production issues, support tickets, and system defects, including high-priority incidents that impact business operations.
• Design, develop, and deploy custom Salesforce solutions using Apex, Lightning Web Components (LWC), Flows, and custom objects.
• Build and maintain integrations between Salesforce and external applications using REST/SOAP APIs, Informatica, Sterling, and other enterprise integration tools.
• Develop and support batch processes, asynchronous services, approval workflows, automations, and event-driven solutions.
• Perform data migrations, data loads, and reconciliation activities utilizing Bulk API, Data Loader, and ETL tools.
• Collaborate with business stakeholders and technical teams to gather requirements and translate them into scalable Salesforce solutions.
• Participate in code reviews, release management, CI/CD deployments, and environment management using SFDX and Git.
• Contribute to ongoing enhancement projects, including new forms, customizations, third-party integrations, and platform optimizations.
• Quickly learn new business processes and technologies while providing recommendations for improving system functionality and performance.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

• 6+ years on Salesforce Sales Cloud & Service Cloud
• Strong in Apex, LWC, SOQL/SOSL, and Lightning App Builder.
• Proficient with Flows (record-triggered & screen) and Approval Processes.
• Solid data migration experience (Bulk API/Data Loader, External IDs, parent-child load ordering, reconciliation).
• Integration skills: REST/SOAP, JSON/XML, Named Credentials, OAuth 2.0/JWT, callout testing, and error handling.
• Dev Ops: SFDX, Git branching, CI/CD pipelines, release management across sandboxes.
• Strong grasp of governor limits, FLS/CRUD enforcement, and performance patterns.
• Experience Cloud site development (LWR/Aura templates), login/registration flows, and content exposure patterns.
• Email-to-Case / Web-to-Case, Live Chat/Omni-Channel basics.
• Platform Events, Async patterns (Batch/Queueable/Schedulable).
• Exposure to middleware (e.g., Mule Soft) or ETL tools for data transformation.
• Monitoring & logging practices; familiarity with Event Monitoring.

• Salesforce Platform Developer I, Sales Cloud Consultant, Admin, App Builder