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Member Service Representative -DuPont Branch

Job in DuPont, Pierce County, Washington, 98327, USA
Listing for: Americas Thrift Stores
Full Time position
Listed on 2026-06-08
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 18.02 - 29.89 USD Hourly USD 18.02 29.89 HOUR
Job Description & How to Apply Below
Position: Member Service Representative I -DuPont Branch
Launch Your Banking Career Today!

Ready to dive into a rewarding banking career. We have an awesome opportunity for a Teller or a Member Service Representative I (MSRI) as we call it. You'll have the opportunity to work in one of our thirteen branches, growing and learning along the way. If you've got six months of cash handling experience and love a good challenge, we want you on our team!

What You'll Do:

Help credit union members with transactions

Handle savings, loans, checks, and more Balance cash like a proBe a team player and learn new things in meetings and training sessions

Share your excitement for our products and services with members

Hours:

Monday - Friday: 9:00am - 5:30pmRange: $18.02 - $29.89 per hour

Our compensation structure is designed to accommodate candidates with diverse levels of expertise and experience, offering opportunities for growth over time. The target hiring range for this role is $18.02 - $23.07

What You Need:

High school diploma or equivalent

Six months to one year of cash handling experience

Must be bondable and pass a background and credit check

What You'll Bring:

Some retail or cash-handling experience

Quick and accurate computer skills

Friendly and great with people – you'll make members feel welcome

Problem-solving skills

Good at writing and communication

Motivated and organized

Flexibility to handle different branches like a pro

What We Offer:

Full medical, vision and dental benefits

Generous PTO (Paid Time Off)11 Paid holidays

Paid bereavement leave

Paid jury duty leave

Paid volunteering at ACU sponsored events

Training and advancement opportunities
401k with match up to 6%
Mortgage discounts

Bonus opportunities

Company paid long term disability and life insurance

Employee family events

Employee Assistant Program (EAP)
And more!

Grow With Us:

We'll help you grow with awesome training programs:

Teller Essentials (complete within 30 days) – get those basics down!

Product Fitness (within 6 months) – unleash your selling powers!

MSR Advance Program (within 1 year) – master member service!

BAI training courses – become a banking champ!

ACU is an Equal Opportunity and Affirmative Action Disability/Veteran employer. As an Equal Opportunity Employer, we hire and retain the best-qualified people without regard to marital status, race, religion, color, national origin, disability, age, or any other characteristic protected by law Principals only. Recruiters, please don't contact this job poster. Do not contact us with unsolicited services or offers.
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