Case Manager - Cowlitz Support Services

Job Details Level: Experienced

Job Location:

Dupont, WA 98327

Position Type:
Full Time Salary Range: $27.15 - $31.25 Hourly

POSITION TITLE:

Case Manager – Cowlitz Employment Support Services DEPARTMENT:
Cowlitz Employment Support Services (CESS)

LOCATION:

DuPont, Washington

REPORTS TO:

CESS Manager STATUS:
Hourly;
Full-TimeWAGE RANGE: $27.15 - $31.25 per hourCLOSING DATE:
Open Until Filled (First Review 9/22/2026)

If you are an American Indian/Alaska Native and/or a Veteran and would like this to be considered a preference in hiring, please upload documentation with your resume and cover letter. Acceptable documentation includes a Tribal Enrollment card, a letter from your Tribe stating your enrollment, or BIA 4432 and/or DD214.

Position Summary:

Provides eligible Cowlitz Tribal Members with services consistent with their individual strengths, resources, and abilities so they may prepare for or engage in gainful employment. Assists in plan development, determining eligibility, and networking with professional colleagues on available community resources. Honors and represents the mission, vision, and values of the Cowlitz Indian Tribe and Health & Human Services programs.

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

• Conducts initial overview of the CESS Program, describes eligibility requirements, and program benefits.
• Assists in developing an Individualized Plan for Employment (IPE) and portfolio for eligible clients.
• Collects information concerning potential job placements and determines compatibility between the job and the participant based on the individual.
• Assists each person in becoming an active participant in the rehabilitation program by providing meaningful and informed choices about the selection of a vocational goal.
• Works holistically towards empowering Tribal Members by maximizing their employment opportunities, economic self-sufficiency, independence, inclusion, and integration into society.
• Maintains collaborative relationships with other Cowlitz Indian Tribe agencies, schools, businesses, hospitals, and other government agencies to maximize the effectiveness of vocational services.
• Provides information and links to educational and employment opportunities as appropriate and in accordance with the participant’s IPE.
• Conducts outreach to employers for collaboration on placement and work opportunities; promotes and develops job openings and places qualified applicants in employment.
• Develops knowledge of community resources, including colleges and network assistance, to assist participants and obtain comparable services.
• Maintains client record system and statistics; facilitates counseling sessions for individuals, families, and groups.
• Develops and presents community education and outreach to increase knowledge and understanding of Tribal programs, problems, and related issues, and to identify potential applicants.
• Establishes, maintains, and updates files, databases, records, and other documents.
• Purchases goods and services for participants as needed and in compliance with policies and procedures.
• Provides excellent customer service for all internal and external customers of the operations.
• Maintains strict confidentiality and presents a positive, professional demeanor and image.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

• Knowledge of traditional form of government and tribal customs and traditions.
• Knowledge of tribal policy, procedures, and programs.
• Knowledge of community resources and agencies.
• Knowledge of applicable federal, state, county, and local laws, regulations, and…