Engineering Support Specialist

Engineering Support Specialist

The Engineering Support Specialist is a versatile, office-based role that supports engineering leadership and day-to-day operations in the assigned Thermo Systems office. This position blends engineering administrative support with office operations, serving as a key resource that keeps teams organized, documentation on track, and the office running smoothly.

The ideal candidate is a detail-oriented, proactive self-starter who thrives in a fast-paced technical environment, can juggle multiple priorities, and takes pride in getting the details right.

• Provide direct administrative support to engineering management.
• Assist engineering staff with data collection, technical writing, technical document review, documentation, and other basic technical support tasks.
• Assist with special projects and other engineering administrative tasks as required.
• Complete assigned tasks accurately, on schedule, and when applicable, under budget.
• Maintain and update resource tracking tools to ensure accurate visibility into team capacity, allocation, and utilization across projects
• Coordinate and communicate schedule changes to cross-functional teams, ensuring alignment and minimal disruption to project timelines
• Monitor staffing changes and proactively flag gaps or conflicts in resource assignment
• Perform document control functions across multiple projects simultaneously.
• Demonstrate and apply a deep understanding of the company's Quality Management System (QMS).
• Ensure QMS procedures are being followed by individual engineering teams.
• Review correspondence and submittals for grammatical and aesthetic content.
• Provide QMS maintenance and change management support.
• Support the maintenance and distribution of engineering standards, templates, and reference materials.
• Help coordinate training sessions, team communications, and continuous improvement initiatives.
• Perform standard administrative functions such as answering phones, filing, copying, scanning, shredding, and printing.
• Sort and distribute incoming mail; prepare outgoing mail.
• Inventory, order, stock, and organize office supplies.
• Prepare and maintain conference room appearance pre- and post-meetings.
• Coordinate daily lunch orders, prepare monthly lunch calendars, and maintain approved vendor lists.
• Operate, configure, troubleshoot, and maintain office equipment.
• Assist with facilities maintenance as needed.
• Partner with recruiting teams to coordinate interview schedules, ensuring alignment across candidates, hiring managers, and interview panels.
• Coordinate logistics for office events, training sessions, and customer meetings, including scheduling, room reservations, and materials preparation
• Receive and store equipment upon arrival in the assigned office.
• Inspect, inventory, and label equipment prior to shipment.
• Pack and ship equipment as directed.
• Assist with procurement and shipping/receiving logistics as needed.
• Stock, order, and distribute Thermo brand apparel and SWAG.
• Assemble materials and set up work spaces for new hires.
• Maintain local asset trackers and equipment logs.
• Communicate in a positive, professional, prompt, and ethical manner with clients, vendors, and colleagues.
• Maintain professional relations with co-workers, offer assistance, when possible, ask for help when necessary, and always treat others with respect.
• Attend all company-sponsored safety training events, including monthly toolbox talks.
• May be required to obtain OSHA 10 certification.
• May be required to obtain First Aid and CPR certification.
• Actively share knowledge and provide impromptu training as needed.
• Maintain open and direct communication with all staff members.
• Display the aptitude and desire to learn new skills. Must be a self-starter willing to invest the time and energy necessary to continually develop.

• Minimum:
  High school diploma or equivalent. Associate's degree preferred.
• 0-3 years of experience in a technical operations or administrative support role.
• Equivalent practical experience will be considered in lieu of a degree.

• Strong organizational skills with the ability to manage multiple priorities
• Effective communication skills across cross-functional teams and customers
• Detail-oriented with strong follow-through and accountability
• Ability to work independently while supporting a team environment
• Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, Access, Outlook)
• Ability to quickly learn internal systems, tools, and processes
• Problem-solving mindset with attention to detail.
• Ability to navigate and administer websites related to assigned duties

• Competitive compensation with annual bonus opportunity
• 401(k) with company match
• Comprehensive medical, dental, and vision coverage with low-cost options
• Paid time off and sick leave
• Tuition reimbursement and professional credential support
• In-house and external technical training opportunities
• Exposure to complex, high-impact automation projects
• A collaborative culture…