Parking Enforcement Officer

Looking for an active, outdoor role that keeps you connected to your community? The City of Durango is hiring a Parking Enforcement Officer to join our dedicated Parking Division team. In this position, you’ll help keep streets organized and accessible by enforcing parking ordinances, issuing citations, and supporting a safe, welcoming downtown environment. You’ll patrol on foot and by vehicle, keep an eye on sidewalks and roadways, report safety concerns, and serve as a helpful resource for community members and visitors.

• Enforce City parking ordinances and issue citations as needed.
• Patrol assigned areas on foot and by vehicle to monitor parking restrictions and time limits.
• Provide directions, answer questions, and encourage compliance with parking and public space regulations.
• Serve as a friendly, helpful resource for community members and visitors.
• Appear in Municipal Court to support issued citations, as needed.
• Operate and maintain enforcement tools, including citation and immobilization equipment.
• Communicate with other departments by radio, phone, or email.
• Prepare and maintain accurate records and reports.
• Respond to questions and concerns about parking regulations or equipment.
• Report safety hazards or maintenance issues encountered while on patrol.

• A high school diploma or GED equivalent.
• One year of experience in customer service, enforcement, or a related field.

• Communicate clearly and respectfully with community members, visitors, and coworkers.
• Approach interactions with a strong customer service mindset.
• Are comfortable using computers, handheld devices, and specialized enforcement software.
• Can work independently and stay focused while patrolling assigned areas.
• Are willing to learn new skills and apply feedback through training and on-the-job experience.

• Comprehensive medical, dental, and vision insurance.
• Ample personal time off (PTO) and 11 paid holidays.
• Flexible scheduling and work-life balance.
• 401(a) retirement plan and optional deferred compensation plan.
• Basic life insurance and accidental death & dismemberment (AD&D) coverage.
• Long-term disability coverage.
• Paid Family and Medical Leave (FMLA).
• Access to Employee Assistance Program (EAP).
• Free access to the Durango Community Recreation Center and Chapman Hill Ice Rink & Ski Area.
• Holistic Employee Wellness Program, addressing physical, mental, financial, and professional well-being.
• Free transit pass and family member discounts.
• Reimbursement for job-related classes to foster continuous learning.
• Sixteen hours of volunteer time off per year to support local non-profit organizations.