Recreation Center Receptionist​/Cashier

In this customer-focused role, you’ll be one of the first people visitors interact with when they arrive at the Durango Community Recreation Center. As a Receptionist/Cashier, you’ll assist guests with facility admissions, program registrations, room rentals, and general questions while helping to keep daily operations running smoothly. This position combines customer service, cash handling, and administrative support. Whether you’re helping someone enroll in a fitness class, assisting with directions, or managing facility access, your work will help create a positive experience for community members and guests who use the Rec Center every day.

The City of Durango is a purpose-driven organization with more than 400 full-time and 300 part-time and seasonal employees across 15 departments, all working together to provide a wide range of services that keep our community running every day. From public safety and utilities to parks and recreation, our team is dedicated to delivering high-quality services that enhance the lives of all who live, work, and visit here.

At the City, we focus on continually improving how we work and serve the community. This effort is called the Trail to Excellence (T2E), and every employee plays a part in it. Whether you work outdoors, in an office, or lead a team, your daily efforts connect to the city’s mission of providing excellent service and reaching the city’s vision of being a multigenerational community that is authentic, diverse, engaged, thriving, and environmentally responsible.

The full details of this vision are outlined in the city’s strategic plan.

We’re looking for team members who share our core values of teamwork, dependability, professionalism, service, respect, innovation, and wellbeing — and who are excited to make a difference in the community we serve.

• Welcome visitors in person and by phone, answer questions, and provide information about Recreation Center programs, services, and facilities.
• Process class registrations, facility admissions, room rentals, locker reservations, and other transactions using recreation management software.
• Handle cash, credit card, and other payment transactions accurately while maintaining appropriate accounting procedures.
• Monitor facility access, assist with identification and check-in processes, and help enforce facility policies and procedures.
• Manage equipment check-outs, merchandise sales, and basic inventory tracking while supporting daily front desk operations.

• A high school diploma or GED equivalent.
• One year of customer service and clerical experience, including cash handling.
• Ability to obtain a valid driver's license.
• Ability to obtain CPR/AED and First Aid certification.

• Enjoy helping people and providing friendly, professional customer service in a busy environment.
• Communicate clearly and confidently with a wide variety of customers, coworkers, and community members.
• Stay organized, manage multiple tasks at once, and maintain accuracy when handling payments and registrations.
• Are dependable, detail-oriented, and comfortable learning new computer systems and office technology.

• Free pass to the Durango Community Recreation Center and Chapman Hill Ice Rink and Ski Area
• Free Transit pass
• Eligibility to participate in the City’s Annual Wellness Challenge and a chance to receive prizes and cash rewards