Academic Advisor

Position Summary

The Academic Advisor supports undergraduate students through their academic journey, serving as the primary academic advisor until students reach approximately 60 earned credits. In this role, Academic Advisors guide students in academic planning, degree exploration, and institutional navigation while helping students build the skills needed for long-term academic success.

• Manage an assigned caseload of undergraduate students and provide individualized academic advising aligned with degree requirements and student goals.
• Help students develop academic plans, understand degree requirements, select courses, and explore majors, minors, and co‑curricular opportunities.
• Use advising systems and data to support accurate academic planning, track student progress and inform student decision‑making.
• Support transfer students by reviewing prior coursework, evaluating degree progress, and developing clear pathways to degree completion.
• Maintain and manage advising availability (appointments and drop‑ins) and provide advising through individual, small group, and orientation sessions, including high‑volume periods (e.g., orientation, registration, add/drop), while maintaining accuracy and a student‑centered approach.
• Apply professional judgment and maintain broad working knowledge of academic policies, institutional processes, and related financial aid considerations to guide students through complex academic decisions and next steps.
• Help students identify challenges, address barriers, and stay on track toward graduation by providing accurate information and using sound judgment, connecting them to appropriate campus resources, and coordinating support with campus partners (including counseling, wellness, and support services) while maintaining clear advising boundaries.

• Advisors are responsible for actively managing their caseload of primary advisees through intentional outreach, engagement strategies, and use of data to support student progress and timely completion.
• Develop and implement proactive outreach strategies aligned with key academic milestones (e.g., orientation, registration, academic standing, course alerts, credit momentum, advisor transition).
• Monitor caseload engagement and outcomes, adjusting outreach and follow‑up efforts to ensure students remain on track.
• Meet established performance expectations and measurable advising metrics – including outreach volume, timeliness, documentation accuracy, and quality of student engagement – to support re‑enrollment and retention goals for your caseload, as defined by the Director Balance walk‑in advising availability with planned, developmental advising interactions.
• Participate in team‑based advising campaigns and shared outreach efforts to support student persistence and timely registration.
• Use academic plans, milestone tracking, and advising data to identify students in need of support and conduct timely outreach.

• Serve as a primary advising liaison to assigned academic departments and collaborate to support student success and advising continuity.
• Monitor student progress toward the 60‑credit transition point and communicate with academic departments to support timely advisor assignment and continuity of advising.
• Support students in understanding the distinct roles of professional advisors and faculty advisors and what to expect during the transition.
• Participate in group advising efforts and advising‑related meetings with academic departments as appropriate.
• Interpret and communicate curriculum requirements, advising considerations, and policy updates to students and advising colleagues.

• Maintain accurate, timely, and confidential advising records, including documentation of student interactions and referrals, in accordance with institutional standards, FERPA requirements, and data policies.
• Apply institutional policy and professional judgment to ensure accurate academic records, degree audits, and…