Customer Service​/Delivery Driver

Job Description

This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. You will also be responsible for delivering products to customers from Sherwin‑Williams stores in a safe and timely manner using company vans or pick‑up trucks.

Store location
:
Part‑time at Store #707287, 400 S Camino Del Rio Ste J, Durango, CO 81301.

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Load, transport, and deliver items to customers in a safe, timely manner.
• Assist with loading and unloading items from vehicles.
• Maintain the store vehicle and alert the supervisor to repair and servicing needs.
• Adhere to assigned routes and follow time schedules.
• Comply with all laws, traffic regulations, safety procedures, etc., when driving a vehicle.
• Prepare reports and other documents relating to deliveries.
• Operate equipment and machines, such as cars, trucks, forklifts, etc.

• Must be at least 21 years of age.
• Must be legally authorized to work in the United States without sponsorship for any employment visa.
• Must have a valid, unrestricted driver’s license.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
• If internal to Sherwin‑Williams, must have received at least a “meets expectations” (3) rating on your most recent performance appraisal.
• If internal to Sherwin‑Williams, must have completed all required HR Cloud eLearning courses for this position.

• High school diploma or GED.
• At least one (1) year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint‑related products.
• Ability to read, write, comprehend, and communicate in more than one language.
• Proficiency in Spanish.

Part‑time and full‑time roles provide the following benefits:

• Health benefits such as prescription savings and virtual physician visits (part‑time) or medical, dental, and vision coverage (full‑time).
• Flexible Spending Accounts (FSAs), disability coverage, and retirement & saving benefits.
• Time away from work including vacation, holidays, and military leave for part‑time; personal leave, paid parental leave, medical leave, vacation, holidays for full‑time.
• Additional benefits available through the Sherwin‑Williams employee benefits portal.

Sherwin‑Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or contract. As a VEVRAA Federal Contractor, Sherwin‑Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.