Business Office Float

Description

Job Summary:

The Business Office Float provides cross-functional support throughout the Business Office and Patient Access areas, including ASH Front Desks, Benefits Verification, Charge Entry, Radiology Scheduling and Surgical Scheduling. This position assembles, interprets, analyzes, and enters patient demographic and financial information into the EHR systems while ensuring accuracy, efficiency, and compliance with hospital policies and procedures.

Reports to: Customer Relations Supervisor

Hourly range: $21.09 - $37.10 (posted hourly range excludes overtime and bonuses which are not guaranteed)

Essential Job Functions:

• Floats between Business Office departments based on operational needs, staffing coverage, and workload demands.
• Provides support to Charge Entry, Front Desk, Scheduling, and Benefits Verification functions as assigned.
• Maintains flexibility and competency across multiple departmental workflows.
• Greets patients and families promptly and courteously upon arrival.
• Registers patients and verifies demographic and insurance information for accuracy and completeness.
• Reviews all patient forms for completeness, accuracy, and required signatures.
• Collects co-pays, deposits, and required documentation in accordance with established hospital
• Provides clear instructions regarding forms, patient rights, and required documentation as applicable.
• Maintains confidentiality in matters pertaining to patients, physicians, staff, and hospital operations.
• Schedules surgical and radiology procedures in accordance with physician orders and departmental protocols.
• Coordinates scheduling logistics including documentation requirements and patient instructions.
• Communicates scheduling information effectively with patients, providers, and internal departments.
• Adjust schedules and appointments as needed to support operational efficiency.
• Verifies insurance eligibility and benefits prior to services as assigned.
• Assist patients with basic insurance and financial inquiries within scope of role.
• Identifies and escalates coverage or financial concerns to appropriate staff or leadership.
• Assists with accurate and timely entry of charges into hospital systems as assigned.
• Reviews documentation for completeness prior to charge entry.
• Collaborates with clinical and administrative departments to ensure accurate charge capture.

Additional Responsibilities:

• Performs other duties as assigned.
• Demonstrates the spirit of philosophy, mission, and values of the hospital through words and actions and implements them into departmental processes, programs, and the working environment.

Education: High School diploma or its equivalent.

Certification, Licensure: None required

Experience, Training, Knowledge:

Minimum of one (1) to two (2) years’ experience as an Admissions clerk, Benefits clerk or Health Information Services in a hospital setting is preferred. On the job training is available.

Physical Requirements:

This position requires lifting, carrying, pushing, and/or pulling up to ten (10)+ pounds. Stooping, kneeling, crouching, reaching, grasping, handling, and balancing 5 or more hours per day. Sensory and communicative activities including: hearing seeing and speaking to be able to carry out essential job functions.

Working Conditions/Environmental Exposures:

Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts. Protective clothing/equipment may be necessary.

Animas Surgical Hospital offers a competitive benefits package including but not limited to health, dental, vision, & life insurance and 401k with employer matching.

Animas Surgical Hospital is a drug free workplace and performs a pre-employment drug screen which includes marijuana.

ASH IMMUNIZATIONS AND VACCINATIONS REQUIREMENTS – Aligns with CDC’s Advisory Committee on Immunization Practices (ACIP) for Healthcare Personnel

• Hepatitis B
  - Lab evidence of immunity (titer) to Hepatitis B or three doses Hep B vaccine at appropriate intervals
• Influenza- documentation…