Medical Clinic Office Manager

Job Summary:
The Medical Clinic Office Manager oversees the daily administrative and operational functions of the clinic to ensure efficient workflows, high-quality patient service, and compliance with healthcare regulations. This role manages staff, coordinates clinic operations, and supports providers in delivering exceptional patient care.

Reports To:
Director, Outpatient Services

Salary Range: $53,800 - $89,750 (salary range is intentionally broad as pay will be determined based on qualifications, experience and eligibility for bonuses)

Essential Job Functions

• Manage day-to-day clinic operations, including scheduling, staffing, and patient flow
• Supervise administrative and clinical support staff, including hiring, training, and performance management
• Assist with billing, coding, insurance verification, and revenue cycle processes
• Ensure compliance with HIPAA, OSHA, and other healthcare regulations
• Develop and implement office policies, procedures, and workflow improvements
• Monitor clinic budgets, expenses, and operational performance metrics
• Serve as a point of contact for patient concerns, resolving issues professionally and efficiently
• Coordinate with providers to support clinical operations and patient care delivery

Additional Duties

• Manage vendor relationships, contracts, and medical office supplies
• Prepare reports for leadership on clinic performance and staffing
• Support quality improvement and patient satisfaction initiatives
• Assist with accreditation, audits, and inspections
• Participate in leadership meetings and organizational planning
• Perform other duties as assigned

Minimum Requirements

Education:

• High school diploma or equivalent required
• Associate's or Bachelor's degree in healthcare administration, business administration, or a related field preferred

Experience:

• 3-5 years of experience in a medical office or healthcare setting
• Prior supervisory or management experience required
• Experience with EHR systems, medical billing, and insurance processes preferred

Physical Requirements

• Ability to sit or stand for extended periods
• Ability to use computers, phones, and standard office equipment
• Occasional lifting of up to 25 pounds
• Ability to multitask and work in a fast-paced clinical environment

Working Conditions/Environmental Exposures

Environmental hazards such as chemicals, solvents, needles, needle containers, sharps, blood, body fluids, various infectious/communicable diseases, infectious medical waste, radiation, and/or radioactive materials and/or radioactive waste, proximity to moving mechanical parts. Protective clothing/equipment may be necessary.

ASH IMMUNIZATIONS AND VACCINATIONS REQUIREMENTS - Aligns with CDC's Advisory Committee on Immunization Practices (ACIP) for Healthcare Personnel

• Hepatitis B
  - Lab evidence of immunity (titer) to Hepatitis B or three doses Hep B vaccine at appropriate intervals
• Influenza- documentation of current seasonal flu vaccine (mandatory from November 1st through March 31st each year)
• Measles, Mumps, and Rubella - Lab evidence of immunity (titer) to Measles, Mumps, and Rubella or 2 doses of MMR Vaccination
• Varicella (chickenpox) - Lab evidence of immunity (titer) to Varicella or 2 doses of Varicella Vaccine
• Tetanus, diphtheria, pertussis (Tdap) - documented proof of immunization
• Tuberculosis Screening - Documentation of a two-step TB skin test within the past year OR lab verification of a negative TB Gold or T-Spot tuberculin test within the past 6 months

* VACCINE RECORDS OR EVIDENCE OF IMMUNITY ARE REQUIRED PRIOR TO 1ST DAY OF SCHEDULED WORK

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.