Billing Specialist; FY

Position Summary

The Billing Specialist is responsible for managing healthcare accounts receivable, ensuring accurate and timely processing of billing, payments, and account adjustments. Key responsibilities include submitting and resolving claims, posting payments based on explanations of benefits (EOBs), researching and correcting billing discrepancies, and maintaining accurate patient account records.

The role also involves handling inbound calls from patients to address billing inquiries, explain account balances, assist with payment-related concerns, and provide exceptional customer service. Additionally, the Billing Specialist identifies error trends, supports workflow improvements, and collaborates with internal teams to optimize revenue cycle processes. Success in this role requires strong attention to detail, problem‑solving skills, effective communication, and a patient‑focused approach.

Job location:

Durango, CO (Montrose or Delta also eligible). Only Colorado residents will be considered.

• High school diploma or equivalent; AA/AS in Healthcare, Accounting, or Business preferred.
• 2–3 years of experience working in healthcare billing and collections.
• Experience in payer portal use, clearing house edits, and claim follow‑up strongly preferred.
• Knowledge of Medicare, Medicaid, commercial insurance plans, and the ability to accurately interpret Explanation of Benefits (EOBs).
• Working knowledge of medical billing and coding systems, including CPT, HCPCS, ICD, and DSM.
• Proficiency with EHR systems, Microsoft Office (Excel, Word, Outlook), and internet‑based applications.
• Strong analytical, problem‑solving, and financial reconciliation skills.
• Excellent organizational skills and ability to manage a high‑volume workload.
• Strong interpersonal and communication skills with patients, staff, and vendors.
• Demonstrated commitment to confidentiality, privacy, and security of patient information.
• Valid driver’s license with an insurable driving record.

Starting at $21.25 – $27.30 per hour (non‑exempt, hourly) based on preferred experience, education, and regional locale pay.

• Medical (HDHP or PPO)
• Long Term Disability
• 401(k) offering up to 4% match
• Short Term Disability
• Health Savings Account
• Dental
• Flexible Spending Account
• Vision
• Dependent Care Account
• Pet Insurance
• Life Insurance
• College Investment Plans
• Annual Wellness Benefits
• Personal Days
• Loan Repayment Programs
• 9 Company Paid Holidays
• 3 weeks of All Paid Leave (APL) for first 2 years with full‑time employment
• Ongoing training and educational opportunities for professional development

Employee must occasionally lift or move up to 15 pounds, walk, sit, stand, kneel, climb, balance, and stoop. Must be able to sit for extended periods at a computer. Travel between AHS locations may be required. Possible exposure to communicable disease. Typical noise level is moderate. AHS may make reasonable accommodations for individuals with disabilities.

• Working knowledge of medical billing and coding systems and healthcare revenue cycle processes.
• Ability to identify, investigate, and resolve billing errors, claim denials, and account discrepancies.
• Experience handling professional customer service through inbound and outbound calls, written correspondence, and other communications.
• Strong analytical, problem‑solving, mathematical, and financial reconciliation skills.
• Proficiency with EHR systems and Microsoft Office applications.
• Excellent organizational skills and ability to manage a high‑volume workload.
• Strong interpersonal and communication skills.
• Commitment to maintaining confidentiality, privacy, and security of patient and organizational information.
• Flexibility to work additional hours, travel occasionally, and assume additional responsibilities.
• Valid driver’s license with an insurable driving record.

• Annual flu immunization by November 1.
• Annual TB screening.

• Knowledge of CPT, HCPCS, ICD, and DSM codes.
• Clear understanding of the billing cycle.
• Ability to resolve error reports associated with the billing process.
• Experience accurately adjusting accounts…