Associate Registrar Systems – Technology

• Provide leadership to plan, implement, and analyze technology solutions supporting quality student services
• Define requirements, investigate technology solutions, and lead or participate in system implementations
• Collaborate with IT to troubleshoot problems and develop efficient business processes
• Design and produce reports for internal and external stakeholders
• Perform data analysis and support data-informed decision-making
• Manage state and federal reporting functions for the Registrar's Office
• Develop systems to manage academic records and student information
• Supervise, train, coach, and develop Registrar's Office staff
• Lead systems analysis and process improvements
• Support day-to-day systems operations, resolve data discrepancies, and provide access to core systems
• Integrate new systems and processes with existing systems
• Coordinate releases, testing, lifecycle maintenance, rollouts, and software upgrades
• Manage project scope, risks, and contingency planning
• Recommend available and emerging technology platforms
• Represent the Registrar's Office in cross-campus initiatives
• Coordinate multifunctional projects with AIS-Tech and Skyhawk Station teams
• Manage academic-record imaging workflows
• Produce regulatory, ad hoc, project-status, and service-delivery reports
• Create data-validation processes and review data for completeness and accuracy
• Use database query and visualization tools
• Document system requirements, data definitions, procedures, and workflows
• Develop guides, resources, training materials, and software manuals
• Hire, onboard, train, evaluate, and manage staff workload and responsibilities
• Ensure compliance with regulations, university policies, best practices, and industry standards
• Stay informed of industry trends and explore new service-delivery platforms
• Maintain Registrar's Office operations and customer service
• Maintain confidentiality under FERPA and applicable policies and laws
• Produce and remediate digitally accessible materials
• Serve as acting Registrar during the Registrar's absence
• Perform other duties as assigned

• Bachelor's degree from an accredited college or university
• Five years of progressively responsible experience in higher education, student information systems, enrollment services, or a closely related field
• Two or more years of supervisory or demonstrated team-leadership experience
• Experience leading or substantially contributing to technology or systems projects
• Demonstrated experience supporting, configuring, implementing, or administering a student information system
• Experience with reporting, data analysis, or database query tools
• Experience developing, improving, and documenting business processes and procedures
• Experience training and supervising personnel
• Strong presentation, writing, problem-solving, and public relations skills
• Proven track record making data-driven decisions
• Analytical, problem-solving, organizational, written, and interpersonal communication skills
• Commitment to diversity, equity, inclusion, and student success
• Preferred:
  Master's degree from an accredited college or university
• Preferred:
  Four or more years of supervisory experience in a registrar, enrollment services, student services, or comparable higher-education environment
• Preferred:
  Experience configuring, testing, implementing, and supporting Workday Student or another enterprise student information system
• Preferred:
  Workday reporting, business processes, security, integrations, or data management experience
• Preferred:
  Experience with academic requirements, degree audit, curriculum, registration, or academic records functionality
• Ability to communicate business-specific requirements, problems, issues, and solutions to technical and non-technical users
• Experience reporting enrollment and degree data to state and federal agencies
• Knowledge of best practices in academic records management
• Successful candidate must submit official transcripts and pass a background check

Demonstrates expertise in managing student information systems, data analysis, and regulatory compliance while leading teams to enhance student services and operational efficiency. Proficient in developing and implementing technology…