Overnight Stocking Coach, Non-Complex, Management

Position Summary

Position Summary.

What you’ll do:

leads and develops teams effectively by teaching, training, and actively listening to associates touring stores and providing feedback. Tours to teach, communicate, and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives such as community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies, and providing process improvement leadership to ensure a high‑quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit/loss statements, managing and assisting in budgeting, forecasting, and controlling expenses, monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink, ensuring sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring. Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates and oversees job‑related activities by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress, identifying improvement opportunities, and demonstrating adaptability and promoting continuous learning.

Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy, guiding associates in applying these in executing business processes and practices. Respects the individual, builds high‑performing teams, embraces differences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, and creates opportunities for all associates to thrive and perform.

Acts with integrity: maintains and promotes the highest standards of integrity, ethics, and compliance; models the Walmart values; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, fostering a sense of belonging, eliminating waste, and participating in local giving. Serves our customers and members, delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans;

makes decisions based on data insights and analysis, balances short and long‑term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when planning.

Strives for excellence: displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, encourages learning from mistakes, drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

At Walmart, we offer competitive pay and performance‑based bonus awards. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company‑paid life insurance. Paid time off benefits include PTO (including…