Durango Team Leader

Job Summary Team Leader is responsible for assisting with day-to-day team leading, training, and coaching while maintaining company values, policies, culture, and brand standards at all times. Team Leaders must adherence to company principles, values, and policies to deliver high levels of customer service.

Responsibilities Ensure company policies and safety procedures are adhered to in carrying out given tasks daily

Assist with the coaching, training, and development of new and existing staff.

Ensuring the right thing is done at all times for our customers and fellow teammates

Lead the team in absence of the Site Leader & Assistant Site Leader Provide excellent customer service at all times to ensure guest satisfaction.

Follow all procedural, operational, and safety guidelines.

Maintain a clean and safe site at all times (tunnel, equipment, lot, lobby, restrooms)
Ensure all equipment and mechanicals are working to their optimum capability.

Inform Leadership of equipment or mechanical issues immediately.

Drive sales, memberships, loyalty programs.

Respond to/relieve congested areas due to fluctuations in business flow.

Maintain overall site appearance/equipment /Brand Standards.

Ensuring the right thing is done at all times for our customers and fellow teammates.

Duties Safety Adherence Team Presentation Daily Reporting Process Training Role Play  Leader Task Leader Receive packages

Daily Cleaning Checklist Incident Claim Initial Contact Tier 1 Mechanical Solutions Skills and Education Requirements Excellent organizational and time management skills.

High school diploma or equivalent preferred.

Related management experience preferred

Excellent verbal and written communication skills.

Physical

Job Requirements Ability to work outdoors in all weather conditions and seasons

Is willing to work a 40 hours per week including weekends and holidays

Be on your feet for extended periods of time Physically able to bend, stoop, squat, kneel, reach, step to perform job duties

Ability to carry up to 40 pounds short distances

Alert and able to maneuver around moving vehicles and equipment
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