Casino Experienced Craps Dealer

Job in Durant, Bryan County, Oklahoma, 74701, USA

Listing for: Choctaw Nation of Oklahoma

Full Time position
Listed on 2026-07-31

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Casino

Job Description

Job Purpose or Objective(s):
The Table Games Dealer 3 is responsible for dealing all table games (including craps) in accordance to all rules and regulations.

Primary Tasks:

Analyze customer play, cheating scams, and unusual or suspicious variations of play.

Review and communicate table game activities with supervisors and managers.

Answer customer or public inquiries regarding general gaming procedures, payouts, etc.

Clean work area as designated by management

Verify identification of customers when needed.

Accurately use computers to enter, access, or retrieve data.

Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.

Sign and date all paperwork as required.

Provide excellent customer service skills and communication skills.

Other duties as may be assigned.

Requirements:

Apply basic math (arithmetic, ratios, proportions, or conversions)
Apply oral or written communication techniques
Must be highly customer focused and maintain a positive atmosphere and be friendly and informative as needed.
Strong hand-eye coordination
Prior experience in direct customer contact and experience in handling large volumes of cash

Skills:

Customer & Market Analysis
Customer Feedback Tracking
Customer Service Delivery
Customer-Focused Approach
Masters Service Conversations
Navigates Customer Challenges
Policy & Procedures
Presentation Skills
Strengthens Customer Connections

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