Customer Care Digital Support Specialist

Position: Customer Care Digital Support Specialist I
We have a great team of friendly, talented and inspiring people at First United. As a learning organization, we take pride in offering exciting opportunities for employees to grow and follow their passions. That's one of the many reasons First United has been voted as one of the top places to work in Oklahoma since 2009! Browse this page to find out more about the First United culture and the many benefits of working here.

Then, use our "Get Started" section to take your first step to being a part of First United.
* Attends meetings to assist in the planning and development of digital products as requested by Supervisor.
* Completes all required compliance exams on a yearly basis.
* Adherence to all First United Policies and Procedures.
* Other duties as assigned by supervisor.
* High school diploma or GED required.
* 6 months to a year banking experience preferred.
* 2-5 years of experience in Digital or Online Banking Operations required.
* Good understanding of bank operations, products and services required.
* Knowledge of financial institution policies and procedures required.
* Exceptional interpersonal skills with ability to work with a variety of people and personality types.
* Relates well with customers and employees by all means of communication, including written, verbal, and non-verbal.
* Demonstrates good judgment.
* Possess a strong sense of customer service.
* Ability to quickly learn and adapt to new technologies.
* Demonstrates dependability through good attendance and adherence to timelines and schedules.
* Proficient in the use of the internet and Microsoft Office products:
Word, Excel, and Outlook.
* Willingness to accept additional responsibilities.
* Takes initiative in the completion of projects.
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