Deposit Operations Specialist - ACH

Deposit Operations Specialist I - ACH

SUMMARY:

This position is responsible for the origination and receiving of ACH files, processing electronic transactions, and completing daily ACH tasks accurately and within the guidelines outlined in policies, procedures, and SLAs.

• Process daily incoming ACH files
• Process daily outgoing ACH files
• Balance ACH files
• Set and maintain Treasury Management ACH originator
• Process ACH reversals
• Process ACH returns and corrections
• Process ACH auto transfers
• Handle ACH disputes and review exceptions due to Risk Fraud Analysis
• Work on reclamations as received and deceased customer maintenance
• Assist community bank personnel with ACH transaction research

• Perform other duties requested by Management
• Complete all required compliance exams on a yearly basis
• Adhere to First United policies and procedures
• Dress professionally

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School diploma or GED required
• Two years of banking experience preferred
• One year of electronic processing experience preferred

• Excellent computer skills; experience with Outlook, Word, and Excel required
• Excellent customer service skills in written, verbal, and nonverbal communication
• Demonstrates resourcefulness, initiative, and ability to complete projects
• Demonstrates good judgment, problem‑solving, and decision‑making skills
• Dependable and adheres to timelines and schedules
• Strong interpersonal skills and ability to work with a wide range of people
• Handles situations professionally and welcomes additional responsibilities

This job description is not intended to be all-inclusive; employees may perform other related duties as assigned by supervisor to meet the ongoing needs of the organization.

If any applicant is unable to complete an application or respond to a job opening because of a disability, please email  for assistance.

First United is an Equal Opportunity Employer. To the extent required by Federal or State law, First United does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, or any other characteristic protected by law.