Hotel Housekeeping Shift Manager

Job Description

The Hotel Housekeeping Shift Manager oversees the Hotel Housekeeping staff on their assigned shift to ensure the cleanliness and professional appearance of the Hotel Rooms and Hotel facilities. You will report to the Hotel Housekeeping Manager.

Start Rate: $22.00 P/H | Full-Time |

Schedule:

4 days a week, 10-hour shifts | Shift times vary and may be scheduled anytime between 8:00 AM and 2:30 AM.

Primary Tasks:

• You will observe staff to ensure the highest possible standards of guest services and employee relations are maintained and carried out in fair manner.
• Monitor job performance progress of associates and provides feedback on same to aid the associate in developing and enhancing skills.
• Assist manager in administrative needs.
• Implement operating standards, customer service, and productivity.
• You will oversee all hotel housekeeping associates during specified shift.
• Make recommendations and suggestions to hire, transfer, suspend, promote, discharge, assign, evaluate, reward, or discipline associates.
• Provide input concerning operational deficiencies and areas in need of attention.
• Perform the job responsibilities of hotel housekeeping staff during peak periods.
• Assure compliance with established hotel procedures.
• Perform other tasks as assigned.

Requirements:

• Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
• Excellent guest service and hospitality skills.
• Strong analytical skills.
• Knowledge of cleaning machines and tools, including their designs, uses, basic maintenance.
• Experience in multi-tasking of projects and project management.
• Proficient knowledge of Microsoft Office to include Word, Excel (can maintain complex spreadsheets).
• One (1) year Environmental Services/Housekeeping Experience.

• Assessment
• Attention to Detail
• Cleaning & Tidying
• Cleaning Equipment Operation
• Health & Safety
• Inventory Management
• Masters Service Conversations
• Planning & Organizing
• Policy & Procedures
• Review & Reporting
• Risk Management
• Verbal Communication