Employee Relations Investigator

Responsibilities

• Manage and conduct thorough investigations, of low to mid-level risk and complexity, involving sensitive workplace issues to include sexual harassment, harassment/discrimination, workplace violence, retaliation, and financial-related concerns received through CNO’s ethics reporting site.
• Collect and perform analysis of employment-related data in support of investigation outcomes. Manage information from CNO support technologies.
• Prepare comprehensive investigative reports to include analysis of all evidence gathered and an unbiased, fact-based finding, which is then provided to stakeholders.
• Development, planning, and documentation of investigations and actions taken throughout.
• Maintain and protect accurate, confidential records regarding investigations within CNO’s ethics reporting system.
• Identify and report any process gaps or practices identified during the investigation that create legal risk in order to mitigate organizational liability.
• Communicate regularly with ER Manager and Director of ER status of investigations.
• Collaborate/partner with Human Resources to help facilitate resolution of complaints, when appropriate.
• Testify in unemployment appeals hearings, internal appeals processes, or other formal proceedings upon request; serve as a fact matter expert for employee relations and workplace investigations.
• Perform other duties as may be assigned.

• Bachelor's degree in Human Resources, Business Administration or equivalent experience or 4 years related experience.
• Working knowledge of federal, state and tribal employment laws and regulations or other pertinent HR strategic practices.
• Ability to protect confidentiality and personal privacy while handling sensitive documents and records.
• Ability to build trust-based relationships at all levels.
• Exceptional written and verbal communication skills.
• Demonstrated experience in managing complex employee-relation situations, conducting investigations
• 3 years of relevant experience