Director of Housing and Residence

Position: Director of Housing and Residence Life
Director of Housing & Residence Life

Salary $60,000-$70,000

SUMMARY

The Director of Housing & Residence Life (HRL) provides strategic leadership and operational oversight for a comprehensive residential life program serving up to 800 students in suite- and apartment-style residence halls. Reporting to the Vice President for Student Development, the Director is responsible for fostering a safe, inclusive, and engaging residential community that supports student success, retention, personal development, and a strong sense of belonging.

The Director oversees all aspects of Housing & Residence Life operations, including residential education, student conduct, facilities coordination, occupancy management, budgeting, assessment, staff supervision, and crisis response. The position supervises a team of professional, support, and student staff and manages housing revenues and operational budgets exceeding $3 million annually.

The Director collaborates closely with university leadership and campus partners to enhance the residential student experience and support institutional goals. Key partnerships include Business Services, Physical Plant, University Police, Student Wellness Services, Enrollment Management, Academic Affairs, Intercollegiate Athletics, Sodexo/Food Services, and Student Conduct.

The Director serves as a member of the Behavioral Assessment Team (BAT) and Behavioral Intervention Team (BIT), participates in the university on-call rotation, and assists with matters involving student care, crisis response, and Title IX processes.

This is a full-time, 12-month professional position. Preference may be given to candidates residing within a reasonable proximity to the university to support after-hours on-call responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership and Administration

• Provide overall leadership, administration, and strategic direction for the Housing & Residence Life department.

• Manage departmental human, operational, and fiscal resources effectively and responsibly.

• Develop, implement, evaluate, and revise housing policies, procedures, and operational practices.

• Oversee residence hall operations, including housing applications, assignments, occupancy management, and billing coordination.

• Manage and monitor departmental budgets and housing revenue accounts exceeding $3 million annually.

• Lead departmental assessment, reporting, strategic planning, and continuous improvement initiatives.

• Evaluate and oversee housing and student conduct technologies, including systems such as Star Rez and Maxient, along with departmental communication and social media platforms.

• Ensure compliance with university policies and applicable federal and state regulations, including FERPA, ADA, Title IX, and the Clery Act.

Supervision and Staff Development

• Supervise and support a team of 4-6 professional staff members, 6 full-time support staff members, and 25-30 student staff members, including graduate assistants when applicable.

• Provide leadership for staff recruitment, hiring, onboarding, training, evaluation, scheduling, and professional development.

• Foster a collaborative, student-centered departmental culture focused on accountability, inclusion, and service excellence.

• Provide guidance and support related to crisis management, student concerns, emergency response, and conflict resolution.

Residential Education and Student Development

• Provide strategic leadership for residential education initiatives, co-curricular programming, and community development efforts that support student learning and engagement.

• Develop and support student leadership opportunities through Residence Hall Association and hall council programs.

• Promote an inclusive residential environment that encourages student involvement, leadership development, and personal responsibility.

• Counsel, advise, and refer students to appropriate campus and community resources as needed.

• Oversee student conduct processes within Housing & Residence Life, including investigations, sanctioning, training, and adjudication responsibilities.

• Serve as a hearing officer and appeals officer for housing-related conduct matters and…