Store Team Member

Store Team Member – Kwik Chek Food Stores Inc

Job Summary:

The store team member works in support of the store management team to facilitate the completion of all store level tasks and performs a variety of tasks related to different areas of the store including cash register tasks, customer service, general housekeeping and other related functions. The store team member ensures an exceptional customer experience that supports our purpose to “Leave ‘em Better”.

• Reliable transportation
• Abide by all applicable local, state, and federal laws and regulations/certifications.
• Be reliable, punctual, honest, and have a good attitude.
• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Knowledgeable about company’s products and services, and customer-related policies.

• Embrace being a team player and communicate well with others.
• Multitask and work in a fast-paced environment.
• Complete guest-centered duties and provide our guests with a clean environment.
• Greets customers as they enter the location.
• Accepts money in the form of cash, credit, and debit cards for items purchased.
• Assists customers with questions or price discrepancies.
• Ensures accurate transactions by balancing cash register at the beginning and end of shift, and sales at the end of shift.
• Processes returns and exchanges according to store policy.
• Identifies prices of products and services and tabulates bills with available equipment.
• Assists customers in locating various products, resolving complaints, or providing information.
• Bag, box, and wrap purchased items.
• Performs other related duties as assigned.
• Participate in proactive team efforts to achieve departmental and company goals.
• Ensure the proper execution of all assigned store level marketing programs.
• Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Replenish products and supplies to ensure in stock conditions at all times.
• Check in external and internal vendors according to corporate procedures.
• Report all unsafe activities to supervisor and/or Human Resource.

• Education and Experience:
  
  No prior experience is necessary; successful completion of on-the-job training.
• Physical Requirements:
  
  Ability to lift up to 50 pounds; prolonged periods standing and working on cash register or related equipment; may need to work nights, weekends, and holidays on a rotating basis; ability to perform repetitive movements over long periods of time.

• Free work uniforms
• Free fountain drinks up to 32 oz, while on the clock
• Daily Pay Partner
• Health, dental, vision, disability, life, and critical illness insurance plans are available (eligibility based on average weekly hours worked and tenure)
• Vacation, Holiday and Bereavement leave (eligibility based on average weekly hours worked and tenure)
• 401K Retirement plan (eligibility after 90 days of employment)

The store team member supports the store management team by completing various store-level tasks, ensuring an exceptional customer experience. Responsibilities include operating cash registers, assisting customers, and maintaining store cleanliness.