Receptionist, Administrative​/Clerical

Duties & Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Operate the switchboard and manage incoming calls and messages.
• Coordinate meeting room bookings and refreshments.
• Maintain reception area cleanliness and ensure high standards of customer service.
• Assist with document preparation, photocopying, and stationery control.
• Support Finance and Administration teams with ad hoc tasks.
• Document and process walk-in Shesha/Womoba sales accurately.
• Adhere to Tsebo’s SHEQ standards and policies.

• Communication & Interpersonal
  
  Skills:
  
  Ability to interact professionally at all levels.
• Customer Service Orientation:
  Maintain a welcoming and helpful approach.
• Organizational
  
  Skills:
  
  Strong attention to detail and ability to manage multiple tasks.
• Conflict Management:
  Handle challenging situations calmly and professionally.
• Time Management:
  Prioritize tasks effectively under pressure.
• Adaptability:
  Respond positively to change and shifting priorities.
• Integrity & Professionalism:
  Uphold Tsebo’s values in all interactions.

• Education:
  
  Matric (essential);
  Administrative Diploma (advantageous).
• Experience:
  
  Minimum 3 years in reception, customer service, or administration.
• Technical
  
  Skills:
  
  Proficient in MS Office (Word, Excel, Outlook, Access).
• Language:
  Fluent in English and Zulu.