Key Operations Coordinator

Our client is a leading organization that manages and maintains a global STS standard for secure prepaid utility metering. It provides key management, certification, and technical support to ensure trusted and interoperable prepayment systems worldwide. They are looking for an Operations Coordinator who will be responsible for managing the everyday administration tasks for the operation.

Key Responsibilities

• Perform general administrative duties with a high level of accuracy and attention to detail.
• Maintain organised and secure filing systems for all operational related documentation (electronic and hard copy).
• Ensure proper record keeping in line with company policies and compliance standards.
• Validate companies and individuals requesting services.
• Conduct CIPC validation and verify supporting documentation.
• Ensure all onboarding documentation is complete and compliant before processing.
• Allocate Supply Group Codes on the Key Management System
• Maintain accurate records of all allocations.
• Review and verify documentation.
• Allocate Vending Keys (VKs) on the KMS in accordance with approved procedures.
• Generate files accurately and timeously.
• Distribute responses securely to customers.
• Respond to all email queries
• Escalate technical or complex matters to the appropriate representative where necessary.

Minimum Requirements

• Matric (Grade 12) minimum requirement.
• Previous experience in a high level administrative (Exec PA) or technical operations environment preferred.
• Computer literate (Microsoft Office, Windows).
• Ability to work on database or key management systems