Workplace Coordinator

Duties & Responsibilities

• Perform daily site administration to support workplace management services and ensure efficient operations.
• Monitor work orders, purchase orders and job cards, ensuring timely response, execution and completion.
• Oversee helpdesk activities, ensuring calls are logged, resolved within agreed times and reported monthly.
• Conduct monthly WIP verification, address variances and support accurate financial processing.
• Ensure all vendor invoices, delivery notes and service reports are submitted, accurate, complete and filed properly.
• Adhere to TFS and Huawei financial procedures, including invoice cut-off dates, expenditure controls and audit requirements.
• Support budgeting, spend tracking, accruals, prepayments and financial reporting for the site.
• Engage subcontractors through approved procurement processes and ensure compliance with commercial standards.
• Conduct routine site inspections, identify issues and take corrective action where needed.
• Respond to client queries, elevate unresolved issues promptly and support customer satisfaction surveys.
• Maintain a customer‑centric approach in all interactions and support continuous service improvement.
• Prepare and submit monthly operational and financial reports within required deadlines.
• Uphold TFS standards, SHEQ requirements and professional conduct at all times.

• MS Office Suite proficiency.
• Knowledge of equipment, materials and suppliers used in facilities management.
• Excellent organisational, analytical and time management skills.
• Strong communication skills (verbal and written).
• Customer‑centric and professional service delivery skills.
• Financial acumen and report writing capability.

• Grade 12 plus relevant tertiary qualification.
• ±3 years’ experience in a similar environment.
• Knowledge of facilities operations, vendors and helpdesk processes.
• Strong MS Office and Infor EAM skills.
• Good communication, organisation, problem‑solving and financial skills.