Front of House Coordinator

About Us

Tsebo Facilities Solutions is looking for a Front of House Coordinator to manage Front of House (FOH), reception, meeting rooms, and event coordination to ensure a professional client experience and smooth workplace operations.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose.

The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

• Manage Front of House operations including reception, visitor access, and meeting room bookings.
• Coordinate FOH staff schedules, daily tasks, and service delivery.
• Maintain reception and meeting room standards, ensuring equipment and setups are ready.
• Coordinate events and meetings, including room setup, AV/VC, catering, and post-event clearing.
• Liaise with clients, catering, AV, and service providers to meet event and workplace needs.
• Handle daily catering submissions, weekly invoicing, and SharePoint uploads.
• Provide excellent customer service and resolve or elevate queries.
• Support communication and administrative tasks with GES and internal teams.
• Ensure compliance with FOH, HR, and admin processes.
• Maintain accurate data, protect confidential information, and improve workflow efficiency.
• Assist the Senior Workplace Manager and support continuous service improvement.

• MS Office (Excel, PowerPoint)
• Strong communication and interpersonal skills
• Planning, organising, and time management
• Conflict management
• Leadership and customer service
• Attention to detail

• Grade 12
• Diploma or 3 years equivalent experience
• 3 years in hospitality, events, or conference coordination
• Experience supervising staff
• Strong customer service and conflict management background