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BPO Team Lead - Coach, KPI Champion
Job in
Durban, 4056, South Africa
Listed on 2026-02-15
Listing for:
WNS
Full Time
position Listed on 2026-02-15
Job specializations:
-
Management
Operations Manager
Job Description & How to Apply Below
A global BPM leader in Durban seeks a dedicated team manager to foster a performance-driven environment. The successful candidate will engage staff to achieve KPIs through effective coaching and performance management. A Matric/Grade 12 qualification is essential, along with 2+ years in a BPO/call center management role. You'll also improve team performance through data insights, maintaining schedules, and addressing queries.
Join us to contribute to a culture of engagement and professional growth.
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