Branch Manager

Parts Incorporated Africa is seeking a target‑driven, enthusiastic Branch Manager for the Riverhorse branch. The role focuses on ensuring branch growth, profitability, and alignment with group strategy.

• NQF 7 in Sales & Marketing, Business Administration or related.
• 10+ years’ experience in the automotive aftermarket industry.
• Strong background in Branch/Sales/Warehouse Management.
• Extensive industry knowledge and leadership capability.
• Solid understanding of labour legislation (LRA, BCEA, EEA).
• Strong administration, internal controls, HR, financial and business management skills.
• Hands‑on operational style; good asset management and procurement understanding.
• Computer literate; strong communication and customer‑relationship abilities.
• Ability to work effectively across all management levels.
• Clear criminal record.

• Manage, motivate, recruit, train, and develop staff according to company policies and employment laws.
• Ensure HR procedures are followed and labour legislation is understood.
• Work effectively with superiors, peers, and staff.

• Create a productive team that contributes to exceeding sales and operations budgets.
• Communicate with Sales, Admin, Supply Chain, Procurement and RDC for smooth operations.
• Provide leadership and guidance to direct reports.
• Perform employee reviews.
• Liaise with HR regarding staff queries, overtime, leave, etc.

• Plan, forecast and report on revenue, costs, and business performance.
• Be sales‑oriented and goal‑driven with a proven track record.
• Plan and implement marketing, sales and promotional activities.
• Manage selling and customer service activities to optimize sales, profitability, and customer satisfaction.
• Manage costs, overheads and all factors affecting profitability.
• Liaise with suppliers and business partners.
• Nurture existing customer relationships.
• Achieve revenue targets, grow the customer base and increase regional market share.
• Use key account management to sustain high‑performing accounts.
• Support staff in new sales and marketing strategies.
• Work with marketing to strengthen relationships.
• Maintain sound knowledge of company products.
• Have good working knowledge of procurement processes.

• Provide assistance and advice on products and services.
• Communicate courteously via phone, email and in person.
• Investigate and solve customer problems.
• Keep accurate records of customer interactions.
• Develop customer service policies aligned with company standards.

• Maintain strong administration and internal controls.
• Be strongly computer literate.

• Ensure timely supply of services and parts.
• Provide supplier and product feedback.
• Attend to correspondence timeously and effectively.

• Provide leadership to direct reports.
• Perform employee reviews.
• Monitor branch costs and reconcile as required.
• Manage programs to ensure timely delivery of objectives.
• Define branch goals, objectives and measurements.

• Ensure proper tracking of sales and branch activities.
• Prepare monthly branch reports.
• Ensure debtors and creditors are maintained.
• Review monthly sales and expenditure reports.

• Ensure operational costs are not exceeded.
• Forecast and prepare budgets.
• Manage costs and overheads affecting profitability.
• Implement cost‑saving changes when necessary.