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Banking & Finance Customer Success Mgr./ CSM

Branch Customer Experience Lead

Job in Durban, 4056, South Africa
Listing for: Absa Group
Full Time position
Listed on 2026-03-01
Job specializations:
  • Management
    Banking & Finance
  • Customer Service/HelpDesk
    Banking & Finance, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading African financial services group is looking for a Branch Manager to oversee branch operations in Durban. The role focuses on customer service, operational efficiency, and sales while ensuring compliance with policies. Ideal candidates will have strong people management skills, be solutions-oriented, and driven to enhance customer experiences. With responsibilities in team management and community engagement, this position provides an opportunity to play a key role in enhancing the banking experience within the community.
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