Site Supervisor - Shift Leader

Reporting to the Site Manager - Engen

A vacancy exists for a Shift Leader PSIRA Grade B stationed on site. The position will report to the Site Manager. The main purpose of the position is to ensure that all site‑specific security requirements are adhered to and that the client’s needs are always efficiently and professionally met.

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
• Ensuring continuous assessment of the Client’s premises and minimizing risky access, creating several barriers to discourage criminals.
• Auditing and verifying the access registers daily and generating exception reports.
• Ensuring that all Security Officers on site meet contractual requirements as stipulated by the Client.
• General management and supervision of security staff and ensuring that all their queries are dealt with promptly.
• Submitting relevant reports to the Security Manager.
• Managing site operations and equipment.

• Matric certificate and minimum PSIRA Grade B registered and accredited.
• At least 5 years’ experience in security supervising.
• Experience in Quality Management Systems.
• NOSA/ISO safety training a plus but not compulsory.
• Must be firearm trained on all three firearms (handgun, shotgun, rifle) with a clean criminal record.
• Must have firearm competency.
• Should have full knowledge and understanding of the Firearm Act.
• Computer literacy.
• Strong planning, leadership and organisational skills as well as good interpersonal skills.

• Incumbents should be prepared to work shifts.
• Medically fit.
• NKP Knowledge.
• Excellence in the command of English.

• Very analytical individual with excellent problem‑solving skills.
• Ability to manage and discipline staff.
• Computer literacy, with proficiency in MS Word and Excel.
• Strong operational planning, leadership, and organisational skills, as well as good interpersonal skills.

• Must be able to work under pressure and for extended hours when required.
• Knowledge of ISO 9001:2008 Quality Management and its requirements.
• Well‑presented individual.
• Good traceable references.
• Must reside in the Wentworth Durban or surrounding area.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made purely on merit, historically disadvantaged candidates and disabled candidates are encouraged and supported in the FSG team.

Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.