Coffee Machine Technician Job Durban area,South Africa,Trades / Skilled Labor

Our client, a leading supplier and service provider of commercial beverage equipment, is looking for a Coffee Machine Technician to join their team. The successful candidate will be responsible for the installation, servicing, repair and preventative maintenance of commercial coffee machines while delivering exceptional customer service.

Key Responsibilities

Install, service and repair commercial coffee machines.
Diagnose and repair mechanical, electrical, hydraulic and software-related faults.
Calibrate, programme and test coffee machines to ensure optimal performance and beverage quality.
Perform preventative maintenance and routine servicing.
Respond to customer service call-outs within agreed SLA time frames.
Maintain accurate vehicle stock levels and submit stock orders when required.
Complete job cards, stock records and service documentation accurately and on time.
Conduct weekly vehicle inspections and maintain company tools and equipment.
Provide professional customer service and build strong client relationships.
Maintain high standards of safety, cleanliness and workmanship at all times.

Minimum Requirements

Grade 12 (Matric).
N6 Electrical or Mechanical Diploma (advantageous).
Proven experience servicing commercial coffee machines.
Technical experience in refrigeration, electrical or mechanical maintenance.
Valid South African driver's licence.
Previous field service and customer service experience.
Strong fault-finding and troubleshooting skills.

Skills & Competencies

Excellent mechanical and electrical knowledge.
Experience working on traditional, vending and fully automatic coffee machines will be advantageous.
Good understanding of SHEQ principles.
Strong organisational and administrative skills.
Excellent communication and customer service skills.
Ability to work independently and manage multiple service calls.
Strong problem-solving skills and attention to detail.
Ability to work under pressure and meet deadlines.

Working Conditions

Field-based role requiring daily travel to customer sites.
Standby duties and overtime may be required.
Physically fit and able to lift, move and install coffee machines.
Company vehicle, tools and equipment must be maintained to a high standard.

Company Description

Maintenance, repairs and servicing of Refrigeration Equipment.