Field Service Millwright – Fmcg On-Call

Field Service Technician

Durban MH Solutions

Posted 10 days ago

The main purpose of the job:
To assist in ensuring the efficiency and productivity of the workshop and travelling to clients sites to deal with breakdowns, repairs and maintenance of equipment.

Requirements:

• Matric or equivalent NQF.
• Must be a trade-tested Millwright with strong electrical / Instrumentation experience
• Min 3-5 years experience as a Field Service Technician calling on clients,Food & Bev manufactures, doing onsite repairs. (Please note that we are not looking for an in-house FMCG Millwright, but rather someone who has worked as a Field Service Technician in the FMCG industry)

Responsibilities:

• Troubleshooting and repair of complex machinery in a professional/timely manner.
• Reading and understanding of manuals/blueprints/diagrams/mechanical schematics and electrical diagrams.
• Running trials/tests on equipment and interpreting the results into further recommendations
• Undertaking installation/commissioning/training on equipment
• Writing up reports based on findings/service on equipment
• Performing routine maintenance on complex equipment at site or in the workshop.
• Ability to work with minimal supervision and use technical judgement on complex tasks.
• Prompt assistance/advise to customers with queries/breakdowns in an appropriate manner.
• Ensure customers expectations are exceeded with respect to quality and service.
• Respond immediately to requests for workshop breakdowns from customers.
• Action customer services as per schedule.
• Analyse the cause of the problem.
• Arrange quotes for customers to authorise repairs.
• Ensure arranged and required spares to complete the job are available
• Maintain safety standards both in-house and at customers.
• Form part of the standby team.

Our client is looking for a diligent and skilled Field Service Technician specializing in telecoms to join their team in Durban . In this hands‑on role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment at various client sites throughout the Kwa Zulu-Natal region. You will be the face of our client on‑site, ensuring customer satisfaction through expert technical service and timely issue resolution.

This is an excellent opportunity for a technically adept individual who enjoys problem‑solving in diverse environments and contributing directly to client success.

About the Role

Our client is looking for a diligent and skilled Field Service Technician specializing in telecoms to join their team in Durban . In this hands‑on role, you will be responsible for the installation, maintenance, and repair of telecommunications equipment at various client sites throughout the Kwa Zulu-Natal region. You will be the face of our client on‑site, ensuring customer satisfaction through expert technical service and timely issue resolution.

This is an excellent opportunity for a technically adept individual who enjoys problem‑solving in diverse environments and contributing directly to client success.

Key Responsibilities

• Install, configure, and test telecommunications equipment, including fiber optic cabling, routers, switches, and antennas.
• Perform routine maintenance and preventative checks on installed systems to ensure optimal performance.
• Diagnose and repair faults in telecommunication networks and equipment, utilizing specialized testing tools.
• Respond to service calls and emergency repair requests in a timely and efficient manner.
• Document all service activities, including work performed, parts used, and time spent, in the company's reporting system.
• Provide basic training and support to clients on the operation of installed telecommunications systems.

Requirements

• Technical qualification or certification in Electronics,…