Marketing & Move-In Coordinator
Job in
Durham, Durham County, North Carolina, 27703, USA
Listing for:
Croasdaile Village
Full Time, Per diem
position
Listed on 2026-02-12
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly
USD
35000.00
55000.00
YEAR
Job Description & How to Apply Below
Position: Marketing & Move-In Coordinator -FT
Location: Durham, NC
Job : 689
# of Openings: 1
Marketing & Move-In Coordinator - Full Time (8:30am-5:00pm)
Monday
- Friday
At Croasdaile Village, we value and recognize the importance of supporting, training and retraining our staff. Our mission of providing excellent services leading to an abundant life is an important goal of our Continuing Care Retirement Community (CCRC).
Croasdaile Village provides competitive salaries, educational opportunities and a comprehensive benefit package. We are an equal opportunity employer and a drug‑free workplace.
Many roles in the community may require that we ask about your vaccination status. This could include MMR, chicken pox, hepatitis, flu and COVID-19 vaccine status. Please note that all employees are required to provide proof of COVID-19 vaccination, or apply for and receive an approved exemption, as a condition of employment.
SUMMARY
The Marketing & Move‑in Coordinator works in accordance with the established policies and procedures of the community and/or specific instruction from the Marketing and Sales Director. The Marketing & Move‑in Coordinator performs all the necessary functions of ensuring a successful move‑in of all future residents and supports marketing initiatives that promote occupancy and engagement.
ESSENTIAL DUTIES AND RESPONSIBILIES
Other duties may be assigned.
Move-In Coordination
Assists and guides future residents in available selections (residence refurbishment options – standards and upgrades).Communicate with internal stakeholders including community leadership and other departments to facilitate residency coordination.Communicate with vendors as needed regarding refurbishments and any requests for construction changes.Prepares closing documentation and internal communication timely and accurately.Serves as the primary contact with the future resident regarding selections, paperwork, move‑in dates and details surrounding the move‑in.Develops and updates as needed the community move‑in resource guide, paperwork and forms.Ensures vacated residences are ready for showings and/or new resident move‑in.Is present and available on move‑in day to welcome and orient new residents, and provide support before and after move‑in for a smooth transition.Coordinates resident transfers within independent living, when applicable.Marketing Coordination
Plans and implements all elements associated with marketing events.Coordinates and creates the marketing newsletter.Provides coverage as back up for Marketing Associate/marketing front desk.Assist sales counselors with tours when needed.Other duties that support the marketing department.Staffs the office to meet business needs which may include evenings, weekends, and holidays.Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.Embraces Extraordinary Impressions best practices in the marketing office and influences hospitality focused environment throughout the community.Always maintains a professional appearance.Utilizes databases, CRM, and Excel as appropriate.QUALIFICATIONS
Administrative degree minimum three years related work experience or high school degree and minimum five years related work experience.Excellent organizational and interpersonal skills, with strong attention to detail.Experience in a professional office setting or hospitality environment, where excellent customer relation skills are essential.Proficient in the use of all Microsoft Office applications.Proficient in Salesforce (CRM) or capable of quickly learning new applications and software.Strong written and verbal communication skills; able to communicate clearly with seniors through in‑person meetings and telephone and e‑mail communications.Able to work successfully with multiple departments, residents, and staff.Ability to multitask and take initiative.Flexibility to work occasional evenings or weekends as required.Positive, empathetic attitude and a genuine desire to assist seniors and their families.Ability to handle confidential information with professionalism and discretion.Extraordinary Impressions Hospitality Promises
You will be expected to greet all warmly, by name and with a smile.You will be expected to treat everyone with courteous respect.You will strive to anticipate our resident’s needs and act accordingly.You will listen and respond enthusiastically in a timely manner.You will hold yourself and others accountable.You will make our residents feel important.You will embrace and value everyone’s differences.You will ask “Is there anything else I can do for you?”You will maintain a high level of professionalism, both in conduct and appearance, at all times.#J-18808-Ljbffr
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