Administrative Associate II

Administrative Associate II page is loaded## Administrative Associate II locations:
Wake County, NCtime type:
Full time posted on:
Posted Todaytime left to apply:
End Date:
February 24, 2026 (14 days left to apply) job requisition :
JR-108074
** Agency
* * Dept of Administration
** Division
* * Motor Fleet Management
** Job Classification Title
** Administrative Associate II (S)
** Position Number
**** Grade
* * NC02

The NC Department of Administration is the business manager for North Carolina state government. The department oversees Government Operations such as building construction, purchasing and contracting for goods and services, maintaining facilities, managing state vehicles, acquiring and disposing of real property, and operating auxiliary services such as courier mail delivery and the sale of state and federal surplus property. Additionally, the department manages many of the state's advocacy programs that provide assistance and services to diverse segments of the state's population that have been traditionally underserved.
** Description of Work
** The primary purpose of this position is to assist in the day to day operations of the Vehicle Assignment section to provide customer support for State drivers.
** Knowledge

Skills and Abilities

/Management Preferences
**** Recruitment Rang
**** e: $31,200 - $45,053
***
* Key Responsibilities:

*** Customer Service, scheduling appointments, entering information in databases accurately, and filing documentation accurately.
* Answering the telephone and responding to questions and/or concerns related to vehicle assignments for drivers by explaining regulations concerning MFM vehicles.
* Filing and maintaining filing system on all assignments and/or replacement vehicles.
* Batching forms and mailing to appropriate agencies or individuals.
* Scheduling and balancing workflow, determining which vehicles are to be processed and readied for use, and determining if there is minimal fleet ready based on usage.
* Other duties as assigned.
** KNOWLEDGE,

SKILLS AND ABILITIES

/ COMPETENCIES
*** Strong documented customer service experience background such as retail, food service, backing, small business.
* Detail oriented and organization skills.
* Previous work experience in office record keeping procedures; ability to balance and reconcile figures.
* Previous administrative work experience that includes answering phones, typing, and proofreading documents, compiling information, and using databases.
* Previous work experience in tracking, assigning, and scheduling equipment.
* Previous work experience providing telephone support and responding to questions and/or concerns.
* Previous work experience involving the maintenance of office files and records.
* Proficiency with Microsoft Office; including Word, Excel, and PowerPoint.
** MANAGEMENT PREFERENCES:
*** Excellent customer service skills.
* Strong attention to detail and ability to maintain accurate records.
* Ability to operate a personal computer and utilize various software programs.
* Proficiency in Microsoft Office software to include Word, Excel, Outlook and PowerPoint.
** Minimum

Education and Experience
** Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the

Education and Experience Equivalency Guide for details.

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
** EEO Statement
** The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
** Recruiter:
** Terrance Jamare Daniels
** Recruiter Email:
** TERRANCE.J.DANIELS.GOV
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