Executive Assistant to CEO

WHO We Are:

Self-Help started in 1980 with a focus on economic inequality especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. In other words, we’re committed to economic justice! Economic Justice means that all communities have the basic infrastructure they need to thrive, from high-quality schools to grocery stores selling fresh foods and resources that support opportunity at a neighborhood level regardless of demographics, income, or wealth.

Since our founding, we’ve constantly sought to find new ways to pursue greater economic justice: from providing fair and affordable loans, to working with partners to demand that lawmakers change unjust policies.

We are seeking an Executive Assistant to the CEO to join our Durham, NC team! The Executive Assistant to the CEO provides executive level administrative support to the CEO and other senior leaders of the organization. The role involves work of a highly confidential nature where discretion is vital, use of good judgment in a variety of situations, and the ability to prioritize conflicting needs and priorities successfully.

• Completing a broad array of high-level administrative tasks for the CEO, Executive Team, and other team members, including, but not limited to, compiling and delivering timely and accurate Board Packets for monthly Board Meetings.
• Ensuring clear and timely communication with board members, receipt and distribution of reports, efficient preparation for meetings, and timely and accurate follow-up.
• Managing the calendar of the CEO.
• Coordinating travel and confirming travel logistics.
• Completing and tracking expense reports.
• Conducting follow‑up needed from events.
• Composing correspondence based on verbal direction and/or knowledge of company policies or procedures.
• Reading and routing incoming mail; filing correspondence and other records; maintaining electronic as well as manual file systems.
• Responding to visitors or callers seeking access to the CEO or seeking organizational information, ascertaining the nature of the query and directing them to the appropriate person for response and/or providing information when able.
• When appropriate, scheduling appointments as requested.
• Prioritizing and resolving conflicting needs, proactively identifying potential solutions to anticipated conflicts and following through on all tasks to completion with minimal direction and within the appropriate deadlines.
• Handling all matters with the highest level of confidentiality and discretion.
• Providing support for the development and coordination of all materials to be utilized during general meetings, board meetings, and special events.
• Arranging catering, video, and conferencing needs for general meetings, board meetings, and special events.
• Recording minutes of meetings and distributing them to meeting participants in a timely manner, as needed.

• Associate’s Degree or an equivalent relevant experience.
• 7 years of increasingly responsible administrative support experience.
• Experience providing executive level support preferred.
• Strong commitment to our mission – creating economic opportunity for traditionally underserved communities.
• Preference for working in organizations that place priority on teamwork and collaboration.
• Advanced problem‑solving skills and ability to resolve potential conflicts.
• Excellent interpersonal skills including the ability to interact with individuals at all levels.
• Excellent written and verbal communication skills.
• Ability to adapt to changing priorities and to effectively plan, organize, and prioritize work, including the ability to identify and accelerate priorities when needed.
• Knowledge of administrative and clerical procedures, managing files and records, designing forms, and other office procedures and terminology.
• Proficient with Microsoft Office suite, intermediate Excel skills, and comfortable working with technology.
• Ability and willingness to work overtime when needed.

• Mission Before Self
• Service with…