Planning Coordinator

Planning Coordinator | Durham, NC Full-time

The Planning Coordinator is responsible for organizing, directing, and executing planning activities and inputting and maintaining all activities in the Smartsheet portal. The coordinator works closely with all Business Units, revenue departments, and cross‑functional departments to align timelines and requirements daily. A main focus will be a close working relationship with Project Managers who are the governors of adherence to timelines, whilst the planner will focus on keeping the timelines in Smartsheet up to date.

• Input new scientific timelines and resource numbers into Smartsheet according to technical proposals and cost workbooks.
• Support the day‑to‑day operation of Smartsheet, including setting up/disabling user accounts, changing user access rights, logging and resolving user queries, and capacity and headcount updates.
• Enter current financial business data from Salesforce into Smartsheet.
• Administer and manage daily resource requests and communicate a live operations schedule covering multiple concurrent projects to meet client milestones.
• Perform timeline updates on all requests and ensure appropriate reasons for changes are recorded.
• Check and audit any project data inputted into Smartsheet and rectify any issues quickly or Escalate to the Senior Director for investigation.
• Work with Project Management and internal departments to identify and resolve resource conflicts when they arise.
• Help maintain templates in Smartsheet.
• Maintain effective global communication to ensure all project information is entered and kept updated in Smartsheet.
• Generate and provide key management reports upon request, including assisting with the development of report templates, dashboards and key KPIs.
• Look for further efficiencies by utilizing data generated within the software or other available tools.

• None

• Scientific background; degree desirable but not essential.
• Smartsheet experience preferred.
• Experience in planning or resourcing a plus.

• Proficient use of Microsoft Excel.
• Good attention to detail and accuracy.
• Strong verbal and written communication skills.
• Ability to prioritize tasks.
• Logical, analytical approach to work.
• Critical thinker, able to set direction within the larger context and sift through minutia.
• Strong interpersonal skills to work effectively with internal and external customers.
• Excellent written and oral communication skills with demonstrated effectiveness at all organizational levels.

• None – only to office

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, there may be certain physical demands required, such as sitting for long periods of time at a desk and extended screen time.

Duties, responsibilities, and activities may change at any time with or without notice.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position. All job requirements are subject to modification to reasonably accommodate individuals with disabilities. To perform the job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.