Material Control Coordinator; Mail Services Focus), Duke Library

Material Control Coordinator (Mail Services Focus)

You'll be a vital part of the Facilities & Distribution Services (FDS) team supporting Duke University Libraries.

• Deliver incoming campus mail, U.S. mail, interdepartmental mail, and parcels to Duke University Libraries and affiliated locations according to established routes and schedules.
• Pick up outgoing mail and materials, including Interlibrary Loan (ILL), Borrow Direct, courier services, and boxed shipments, and prepare items for daily dispatch.
• Operate Duke-assigned delivery vehicles in compliance with university safety standards and transportation policies.
• Scan, track, and document deliveries and pickups to ensure accurate chain-of-custody and delivery confirmation.
• Sort incoming mail and materials; verify items against documentation and report discrepancies.
• Ensure outgoing items are properly labeled, secured, and meet carrier requirements and pickup deadlines.

• Maintain records for incoming and outgoing packages, deliveries, and shipments using spreadsheets or departmental systems.
• Assist with preparing shipping documentation and maintaining outstanding order and request files.
• Monitor inventory levels of shipping, receiving, and material-handling supplies; place orders as needed.
• Serve as a point of contact for routine questions related to mail services and material distribution.

• Provide backup support for facilities logistics, including surplus discard pickups, small departmental moves, and redistribution of carts or materials.
• Assist with inventory movement and space resets as directed.
• Maintain cleanliness and organization of delivery vehicles, loading docks, and staging areas.
• Participate in safety training, departmental meetings, and cross-functional support activities.

• Strong organizational, time-management, and customer service skills.
• Ability to work independently and collaboratively in a fast-paced operational environment.
• Familiarity with record-keeping, spreadsheets, scanning tools, and email systems.
• Commitment to teamwork, continuous learning, and providing excellent service.
• Valid North Carolina Driver’s License and eligibility to operate a Duke University vehicle.

• High school diploma or equivalent required.

• Required:
  
  One to two years of experience in mail services, shipping/receiving, material control, or facilities logistics.
• Preferred:
  Experience operating delivery vehicles and handling mail or package documentation.

This position offers an hourly hiring range of $18.00 - $20.00, based on experience and internal equity. Duke is committed to transparency and fairness in its hiring practices.

• Health, dental, and vision insurance
• Retirement plans with employer contributions
• Generous paid time off and holidays
• Tuition assistance and professional development programs
• Cultural and wellness resources

Equal Opportunity

Employer:

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy-related conditions), sexual orientation, or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas - an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Essential Physical

Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: DAAS; phone: ).