Administrative Associate II - District

Job Overview

The Department of Transportation of the State of North Carolina is seeking an Administrative Associate II (S) (position ) to serve as administrative support to the District I and Resident Engineers’ offices.

• Prepare documents and correspondence for projects.
• Enter documents, reports, and samples into Microsoft SharePoint and HICAMS.
• Process office purchasing and invoices.
• Answer calls, scan files and large plans, file and maintain records.
• Assist the public with requests via email, phone, walk‑in contacts, and other communication methods.
• Assist with processing materials for tickets, driveway permits, road additions/abandonments, and house moves.

• Effectively communicate technical knowledge with Engineers, coworkers, and the public.
• Good verbal and written communication skills, including strong vocabulary and grammar for proofreading.
• General mathematical skills.
• Ability to schedule and coordinate appointments, meetings, and conferences.
• Computer literate with experience using modern word processing, spreadsheet, email, and internet software; ability to learn DOT applications such as SAP, Ariba, SharePoint, and Hicams.
• Customer service experience preferred, including resolving customer issues.
• Excellent composition, attention to detail, consistency with data entry and correspondence.
• Must work in an indoor environment and be willing to sit significant periods of time.

Grade NC02, $31,200 – $51,249.

• Customer service experience (including resolving customer issues).
• Experience with Microsoft Office (Outlook, Word, Excel).
• Experience completing and/or maintaining records and reports.
• Experience reviewing detailed documents and records for accuracy and completeness.
• Experience with letter writing, correct spelling, punctuation, and proofreading.

High school or GED diploma and one year of administrative experience; or an equivalent combination of education and experience.

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:
Amarah Davis
Email: DOT-Workday Job Recruitment