Administrative Specialist I​/Processing Assistant IV; PAIV

Position: Administrative Specialist I / Processing Assistant IV (PAIV)
## Administrative Specialist I / Processing Assistant IV (PAIV)
Apply remote type:
Hybrid locations:
Gaston County, NCtime type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
July 13, 2026 (5 days left to apply) job requisition :
JR-107958
** Agency
* * Dept of Health and Human Services
** Division
* * EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD
** Job Classification Title
** Administrative Specialist I (S)
** Position Number
**** Grade
* * NC08
* * About Us
** The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
** Description of Work
** The Administrative Specialist I / Processing Assistant IV (PAIV) position provides support for one Counselor-in-Charge and assigned Rehabilitation Counselors in the Gastonia Unit and other staff members as needed. The Processing Assistant will be involved in all aspects of the rehabilitation process under the direction of the Rehabilitation Counselor(s), Unit Manager and Counselor-in-Charge.
Job responsibilities include the following:

• Greeting visitors and callers courteously and professionally, to include contact with staff, vendors, other departments and the public   
• Using a multi-line phone system to answer and route calls to appropriate staff members  
• Preparing documents, maintaining spreadsheets, inputting data, and completing billing processes for assigned staff  
• Receiving applications from clients, along with requesting and obtaining medical/treatment records  
• Documenting client information, interactions, and services into the case management system throughout the rehabilitation process  
• Utilizing office equipment and other relevant technology (software and systems) to meet office needs
** Knowledge

Skills and Abilities

/Management Preferences**## ##
** This is a repost and prior applicants will remain under consideration and do not need to reapply.**## ## ##
** Salary Grade Range $37,782 - $66,120**##
** Recruitment Range $37,782 - $43,015
** Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
* Knowledge of and/or experience working with persons with disabilities
* Experience providing effective front-line service to the public, including responding to inquiries, resolving concerns, and maintaining professionalism in and fast-paced environments
* Experience performing routine administrative and office support functions such as data entry, document preparation, scheduling, and filing, with accuracy and attention to detail
* Knowledge of and/or experience with case management systems
** This position will close at 11:59 p.m. the night before the end date.
**** This position is funded in part through Federal Funds
**** About Division of Employment and Independence for People with Disabilities (EIPD):
**** The DHHS Division of Employment and Independence for People with Disabilities (EIPD)
** promotes employment and independence for people with disabilities through customer partnership and community leadership. EIPD helps people with disabilities achieve their goals for competitive employment and more independent living in communities statewide.  To learn more about EIPD:
** Compensation & Benefits:
** The State of North Carolina offers excellent comprehensive benefits.  Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).  Employees also receive paid vacation, sick, and community service leave.  In addition, paid parental leave is available to eligible employees.
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