Executive Assistant - Nursing and Patient Care Services

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

• Provide direction and prioritization standards for the screening and management of the executive's correspondence, email, calendar, meeting requests, and other communications using expert judgment and knowledge of organizational priorities.
• Anticipate executive needs and proactively coordinate resources, information, and stakeholders to support timely decision‑making and issue resolution.
• Serve as a primary point of contact for nursing leadership, health system executives, academic partners, physicians, administrators, and external organizations.
• Coordinate and manage complex calendars, executive meetings, leadership retreats, board presentations, and special events.
• Draft, edit, and prepare executive communications, correspondence, reports, agendas, meeting summaries, presentations, and briefing materials.
• Handle highly sensitive and confidential information related to strategic planning, personnel matters, financial operations, and organizational initiatives.

• Provide project coordination and management support for Nursing and Patient Care Services strategic priorities, operational initiatives, and executive‑sponsored projects.
• Develop and maintain project plans, timelines, milestones, action‑item trackers, and status reports to ensure timely execution of initiatives.
• Coordinate cross‑functional teams and stakeholders to support project implementation, communications, and follow‑up activities.
• Monitor project progress, identify risks, barriers, or dependencies, and elevate issues as appropriate.
• Facilitate meetings related to strategic initiatives, including agenda development, documentation of decisions, tracking deliverables, and monitoring accountability for completion.
• Prepare executive dashboards, scorecards, and reports summarizing project status, outcomes, and organizational performance metrics.
• Support change management efforts by coordinating communications, stakeholder engagement activities, and implementation plans.
• Assist with process improvement initiatives by gathering data, conducting research, analyzing workflows, and recommending operational efficiencies.

• Prepare operational, strategic, and financial reports reflecting organizational performance, trends, risks, and recommendations.
• Assist in budget development, monitoring, forecasting, and reconciliation activities for Nursing and Patient Care Services.
• Analyze trends and data to support executive decision‑making and organizational planning.

• Maintain effective working relationships with leaders throughout Duke University Health System, Duke University School of Nursing, affiliated organizations, and external partners.
• Receive and initiate regular communications on behalf of executive leadership with healthcare executives, professional organizations, academic institutions, government agencies, community partners, and external stakeholders.
• Represent the department on committees, work groups, and project teams as designated.
• Interpret departmental policies and procedures and communicate operational guidance consistent with organizational practices and executive direction.

• Plan, organize, and coordinate administrative functions supporting the Office of the Chief Nurse Executive and Nursing and Patient Care Services leadership.
• May provide oversight, workflow coordination, onboarding support, training, or functional supervision of administrative support personnel.
• May provide support recruitment activities, performance management documentation, departmental onboarding, and workforce planning initiatives as assigned.
• May monitor attendance records, timekeeping processes, and administrative documentation as appropriate.

Eight years of…