Senior Administrative Operations Coordinator, Chair's Office

School of Medicine Established in 1930, Duke University School of Medicine is the youngest of the nation's top medical schools. Ranked sixth among medical schools in the nation, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where interdisciplinary collaboration is embraced and great ideas accelerate translation of fundamental scientific discoveries to improve human health locally and around the globe.

Composed of more than 2,600 faculty physicians and researchers, nearly 2,000 students, and more than 6,200 staff, the Duke University School of Medicine along with the Duke University School of Nursing, and Duke University Health System comprise Duke Health, a world-class academic medical center. The Health System encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Health Integrated Practice, Duke Primary Care, Duke Home Care and Hospice, Duke Health and Wellness, and multiple affiliations.

Be You. Be Bold. Choose Duke. Senior Administrative Operations Coordinator, Chair's Office Department of Neurosurgery | Duke University School of Medicine --------------------------------------------------------------- Be You. At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As the Senior Administrative Operations Coordinator, you will play a critical role in supporting the Chair and Chief Administrative Officer of the Department of Neurosurgery.

Your organizational expertise, professionalism, and commitment to exceptional service will help advance the department's mission of delivering world-class patient care, groundbreaking research, and innovative medical education. You will serve as a trusted partner to departmental leadership, building strong relationships across the School of Medicine and Health System while helping ensure the seamless execution of executive priorities and departmental initiatives.

--------------------------------------------------------------- Be Bold. The Department of Neurosurgery is seeking a highly organized, proactive, and service-oriented administrative professional with demonstrated experience supporting senior leaders in a complex and fast-paced environment. This role requires exceptional judgment, adaptability, and the ability to manage competing priorities while maintaining the highest standards of professionalism and confidentiality.
What You'll Do: Executive Leadership Support

• Provide comprehensive administrative support to the Chair and Chief Administrative Officer.
• Manage complex executive calendars involving multiple stakeholders, competing priorities, and time-sensitive requests.
• Anticipate scheduling conflicts and proactively develop solutions.
• Coordinate meetings, interviews, retreats, special events, and executive-level engagements.
• Prepare agendas, presentations, briefing materials, itineraries, and supporting documentation.

• Serve as a key liaison between departmental leadership, faculty, staff, university leadership, clinical partners, patients, and external stakeholders.
• Support leadership initiatives, departmental priorities, and special projects.
• Coordinate travel arrangements, expense processing, and administrative workflows.
• Assist with monitoring deadlines, commitments, and recurring operational activities.

• Draft, edit, and coordinate professional correspondence, reports, and communications.
• Deliver exceptional customer service through responsive, professional, and solution-focused interactions.
• Build and maintain collaborative relationships across Duke University School of Medicine and Duke Health.
• Exercise sound judgment and handle confidential and sensitive information with discretion.

• Assist with departmental strategic initiatives and operational projects.
• Support process improvement efforts through innovation, technology, and best practices.
• Identify opportunities to increase efficiency and enhance administrative operations.

• Significant experience supporting senior executives, physicians, academic leaders, or other high-level professionals.
• Advanced proficiency in Microsoft Outlook calendar management and coordination of complex executive schedules.
• Strong organizational, prioritization, and problem-solving skills.
• Ability to adapt quickly and effectively in a fast-paced environment.
• Outstanding communication and interpersonal skills.
• Proven ability to anticipate needs and proactively resolve challenges.
• Demonstrated commitment to customer service excellence.
• Ability to maintain confidentiality and exercise professional judgment.

• Associate degree required.
• Bachelor's degree preferred.
• Relevant administrative, executive support, operations, or related professional experience.
• Equivalent combination of education and experience may be considered.

• Primarily onsite position…